Administrative Support I
About The Position
The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. This position is part of the Outpatient Opioid Treatment Program (OTP) at West Lebanon Comprehensive Treatment Center (CTC), which is part of Acadia Healthcare's Comprehensive Treatment Centers, a leading provider of medication-assisted treatment. The mission is to provide full-circle care with a blend of therapies and medications, and the team is the front line in fighting the opiate epidemic.
Requirements
- High school diploma or equivalent required
- Previous administrative experience in a healthcare setting
- Comfortable working in an opioid treatment program (OTP) / recovery environment
- Skilled in answering phones, greeting patients, and providing front-desk support
- Experience with billing processes, patient check-in, and appointment scheduling
- Proficient with computer systems, word processing, and basic data entry
- Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
- Strong organizational skills, attention to detail, and ability to multitask
- Professional and courteous communication skills (in person, by phone, and in writing)
- Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
- Dependable, team-oriented mindset with a focus on supporting clinical staff and patients
Responsibilities
- Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
- May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
- Operate the front desk duties during peak hours or when primary staff in unavailable.
- Sort, organize and maintain office records.
- Assist with new patient enrollments as necessary.
- Assist with various insurance/billing reports as necessary.
- May assist with patient drug testing procedures.
- Perform other duties as assigned.
Benefits
- Semi-Annual Bonus Program
- Medical, Dental, and Vision insurance
- Competitive 401(k) plan
- Paid vacation and sick time
- Early morning hours offering a great work/life balance
- Opportunity for growth that is second to none in the industry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
