Administrative Support Coordinator

California State University, NorthridgeNorthridge, CA
Hybrid

About The Position

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Under the general supervision, the Administrative Support Coordinator coordinates office workflow and provides administrative support for the Department of Computer Science. The incumbent assists with scheduling: building class schedules using SOLAR; records time and faculty labor; monitors the condition of department labs and instructional facilities; tracks loaner laptop equipment. Builds class schedule using SOLAR. Provides work direction and training to student assistants Provides support to students by processing course add/drop requests, permission numbers, and restricted class forms. Orders supplies and other materials and equipment as needed for the department office, labs/classrooms, and faculty. Answers and directs inquiries about the computer science programs. Performs other duties as assigned.

Requirements

  • Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed.
  • Knowledge of academic scheduling and administrative systems, including the ability to build and revise class schedules, process scheduling updates and restrictions, maintain faculty time and labor records, generate reports, prepare rosters, access student records, issue course permission numbers, and compile faculty workload information for Academic Planning Database (APDB).
  • Skill in coordinating faculty, student assistant, and instructional support activities, including establishing work priorities, providing training and work direction, tracking departmental equipment, monitoring laboratory and classroom conditions, arranging repairs and upgrades, coordinating faculty evaluations, reserving rooms and audiovisual (A/V) equipment, and maintaining enrollment waitlists.
  • Knowledge of student services and academic procedures, with the ability to process course add/drop requests, permission numbers, and restricted class forms; explain university, college, and department policies; respond to program inquiries; and communicate policy and procedural changes accurately.
  • Skill in coordinating equipment, purchasing, and office operations, including reserving and tracking loaner laptops, arranging repairs and replacements, ordering supplies and equipment, completing Personnel Action Requests (PARs), maintaining requisition records, reserving rooms and A/V equipment, and creating and updating departmental informational posters.
  • Applicants must be authorized to work for any employer in the United States.
  • Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
  • Candidates should apply by completing the CSUN online application.

Nice To Haves

  • Equivalent to full-time college or university education/vocational school training in a business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.

Responsibilities

  • Builds class schedule using SOLAR.
  • Provides work direction and training to student assistants.
  • Provides support to students by processing course add/drop requests, permission numbers, and restricted class forms.
  • Orders supplies and other materials and equipment as needed for the department office, labs/classrooms, and faculty.
  • Answers and directs inquiries about the computer science programs.
  • Monitors the condition of department labs and instructional facilities.
  • Tracks loaner laptop equipment.

Benefits

  • medical
  • dental
  • vision
  • retirement & savings
  • tuition waiver
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