Administrative Support Coordinator II

California State University, Fullerton•Fullerton, CA

1d•$4,367 - $6,362•Onsite

About The Position

The Financial Aid department within the Division of Student Affairs is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the Administrative Support Coordinator II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

High School diploma or the equivalent and three years of experience in general office, clerical or administrative support work or the equivalent.
Training at a vocational school or full-time college education may be substituted for the required experience on a year for year basis.
Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough mastery of English grammar, punctuation, and spelling.
Expertise in using office software packages, technology, and systems.
Ability to independently handle multiple work unit priorities and projects.
Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist.
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas.
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
Ability to effectively write and present own reports.
Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations.
Ability to use negotiation and persuasion skills to achieve results and expedite projects.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Nice To Haves

Bachelor's degree from an accredited four-year college or university.
General knowledge of community and higher education issues.
Familiarity with a campus environment/higher education.
Knowledge or exposure to Concur, CHRS, Insights and P2P software system.
Demonstrated experience working in an office environment.

Responsibilities

Provide comprehensive administrative support to the Directors of Financial Aid, Scholarships, and Titan Hub.
Schedule meetings and coordinate logistics for staff and committee gatherings, including preparing agendas, supporting materials, and meeting minutes.
Handle all incoming correspondence, compose and proofread documents, and serve as the primary point of contact for office inquiries of a sensitive and complex nature.
Process travel arrangements and expense reconciliation through Concur.
Manage purchase orders and reconcile procurement cards via P2P.
Order office supplies.
Support hiring and onboarding processes through CHRS.
Supervise and train student assistants.
Serve as the office payroll warrant and student attendance timekeeper.
Act as the Department IT Coordinator (DITC).
Oversee front office operations.
Maintain confidential files and records.
Assist with budget reporting through OBIEE.
Contribute to Strategic Plan and SAASEM monthly reporting.
Provide staff support for special events, retreats, and cluster-wide gatherings.
Other duties as assigned.