Administrative Support for the Division of Code Enforcement – Anti-Harrasment Unit (CODE-AHU)
About The Position
The NYC Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties, and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Repair Program, the Division of Neighborhood Preservation and the Division of Special Enforcement to ensure compliance with legal and regulatory obligations. The Office of Enforcement and Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS). Under general supervision, the selected candidate will perform as the Administrative Support/Community Coordinator and will perform a variety of administrative functions in the Division of Code Enforcement - Anti-Harassment Unit (CODE-AHU).
Requirements
- Authorization to work in the United States is required for this position.
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Nice To Haves
- Excellent communication skills (both written and oral)
- Proficient in MS Word, Excel, and Outlook.
- Proficiency in HPDInfo a plus.
- Knowledge of building owners’ and tenants’ rights and responsibilities a plus
- Bilingual a Plus
Responsibilities
- Liaison with external partners, community groups, owners, tenants around harassment issues.
- Perform intake of/screen referrals received.
- Perform tenant interviews to collect information post-inspection.
- Maintain communication with tenants in buildings being investigated for maintenance harassment via calls and email.
- Provide information to tenants about available City resources.
- Review reports that monitor owner compliance with violations.
- Make recommendations for follow-up enforcement action.
- Prepare referrals to HPD’s Housing Litigation Division when warranted.
- Attend meetings and when necessary, perform field visits to meet with tenants.
- via HPDINFO, generate complaints, re-inspections, and routes.
- Create and maintain referrals using the Court Migration System (CMS) portal
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
