Administrative Support Clerk

Pace North • Traverse City, MI

4d • $24 - $30 • Onsite

About The Position

PACE stands for Program of All Inclusive Care for the Elderly. We are a new and unique option for individuals 55 and older who qualify for nursing facility level of care and wish to remain in their homes as they age. What does that mean? We care for the elderly daily both at our state-of-the-art day center on Garfield near Hammond during regular business hours and as needed in their home. The Clinical Admin Support role helps ensure healthcare services meet regulatory standards and organizational policies. This role coordinates services across the interdisciplinary team, maintains accurate and timely documentation, and supports the development and updates of individualized care plans. Clinical Admin Support also manages participant grievances and provides daily reception support. By promoting compliance and clear communication, this position plays an important role in improving care quality and operational efficiency.

Requirements

• High School Diploma or equivalent
• Valid Michigan Driver License with current auto insurance
• Prior experience in healthcare or social services administrative support
• At least 1 year of experience working with frail or elderly populations
• Strong organizational skills
• Ability to work independently with minimal supervision
• Adaptability in managing multiple tasks
• Effective teamwork and customer service orientation
• Problem-solving abilities
• Proficiency in MS Office or Google Workspace

Nice To Haves

• Associate’s degree in Healthcare Administration or a related field

Responsibilities

• Coordinates services across the interdisciplinary team
• Maintains accurate and timely documentation
• Supports the development and updates of individualized care plans
• Manages participant grievances
• Provides daily reception support

Benefits

• Regular daytime work schedules
• No scheduled weekends
• Plentiful PTO
• Paid holidays
• Health insurance available immediately upon hire
• 401k plan with matching contributions
• Free dental insurance for all team members with a buy-up option

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED