Administrative Support Clerk

City of Edmonton•Edmonton, AB

1d•CA$27 - CA$33•Hybrid

About The Position

Join our dynamic Waste Services Branch as a key Administrative Support Clerk! You'll play a vital role in ensuring our operations run smoothly by accurately managing payroll information, facilitating the essential Notification Order process, and providing crucial administrative support that underpins our daily business functions. Your precision in data entry, timely order completion, and commitment to accurate employee compensation will be the cornerstones of your success in this impactful position.

Requirements

Complete of the twelfth (12th) school grade including business subjects with an emphasis on general office practices, or completion of an office administration certificate
Two (2) years progressively responsible related administrative experience, preferably in payroll administration and procedures
Proficiency with Google applications, MS Word, and Excel
Experience compiling statistics, preparing reports, and taking and preparing minutes
Knowledge of payroll practices and procedures and related collective agreements
Ability to adapt quickly to change and creatively problem solve
Ability to work independently as well as within a team environment
Strong verbal and written communication skills
Ability to effectively handle sensitive information using discretion
Excellent time management and organizational skills
Customer service focused with the ability to handle various inquiries

Nice To Haves

Knowledge of the Waste Services programs and services related to collection activities
Experience working with PeopleSoft, SWCOLL, RECOLL and Geoware

Responsibilities

Input payroll data into PeopleSoft and ensure every employee gets the correct payroll payment each pay period
Make any changes to employee hours as requested by their supervisors
Resolve payroll discrepancies with employees, their supervisors, and occasionally with the payroll team in Employee Services
Reconcile differences between employee gang sheets and payroll data in the system each pay period
Update spreadsheets for various areas in Waste Collection Service for tracking of daily tonnages, Key Performance Indicators (KPI), overtime, and overweight loads
Create notification orders, update information provided by inspectors, contractors, the Customer Support Team or Waste Supervisors and distribute the created notification orders
Track and monitor notification orders for completion, closing and distributing to Waste Inspectors
Receive notification orders from supervisors and contractors for processing and/or distribution
Create new sites, update billing changes and enter information into an Active Liss, Database and Customer Information System
Provide administrative and reception support to the ongoing operations of the business area, including support for Branch and Department staff and general public inquiries via email, phone or in-person
Schedule and organize meetings - prepare the boardroom, take minutes, and create agendas
Ensure document management, retention, disposition and distribution, adhering to POPA requirements
Other duties as required