Administrative Support Associate
About The Position
Serve as administrative support for Transfer Admissions & Engagement. As the first point of contact (visit, email, phone), ensure the highest quality of customer service to students, staff, faculty, parents, and administrators. Position requires thorough knowledge of Transfer Admissions & Engagement policies and procedures as well as excellent verbal and written communication skills. The position requires ability to manage general office duties such as receptionist duties, preparation of documents and email, compiling records, organizing and maintaining files, mail distribution, greeting visitors, answering calls and emails. The position will use a variety of technology platforms including Google suites, Microsoft Office, Banner, Slate CRM , DegreeWorks, and others. At Appalachian State University, we believe in the power of community. Our mission, vision and values reflect a deep commitment to sustainability shown in our classrooms, our operations and our community. Build your future in the High Country at Appalachian State University. Click here to learn about the benefits of being an employee at Appalachian State University and living in Boone, NC.
Requirements
- Graduation from high school; or an equivalent combination of education and experience.
- Thorough knowledge of Transfer Admissions & Engagement policies and procedures.
- Excellent verbal and written communication skills.
Nice To Haves
- Outgoing
- Must enjoy working with people
- Collaborative
- Patient
- Flexible
- Organized
- Ability to multitask on a consistent basis
Responsibilities
- Serve as administrative support for Transfer Admissions & Engagement.
- Act as the first point of contact (visit, email, phone), ensuring the highest quality of customer service to students, staff, faculty, parents, and administrators.
- Manage general office duties such as receptionist duties, preparation of documents and email, compiling records, organizing and maintaining files, mail distribution, greeting visitors, answering calls and emails.
- Utilize a variety of technology platforms including Google suites, Microsoft Office, Banner, Slate CRM, DegreeWorks, and others.
Benefits
- Click here to learn about the benefits of being an employee at Appalachian State University and living in Boone, NC.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
