Administrative Support Associate

UNC-Chapel HillChapel Hill, NC
Onsite

About The Position

The primary focus of the Administrative Support Associate is to provide the essential organizational and procedural functions for the physical therapy department and support the sports medicine staff. The Administrative Support Associate daily functions consist of formatting master schedules for physical therapists and athletic trainers. The Administrative Support Associate is the primary contact for UNC students, UNC staff, and the general public in the Physical Therapy unit. This position deals with patients directly, either in person or over the telephone, when making the necessary appointments. The Administrative Support Associate must be able to handle questions concerning the process for clinical visits, insurance costs, referral eligibility, etc. While collaborating on the master schedules, the Administrative Support Associate must know the athletic teams each staff member covers and their practice and travel schedules. Appointments are scheduled for the physical therapists and athletic trainers.

Requirements

  • Ability to handle questions concerning the process for clinical visits, insurance costs, and referral eligibility.
  • Knowledge of athletic teams each staff member covers and their practice and travel schedules.

Responsibilities

  • Provide essential organizational and procedural functions for the physical therapy department.
  • Support the sports medicine staff.
  • Format master schedules for physical therapists and athletic trainers.
  • Serve as the primary contact for UNC students, UNC staff, and the general public in the Physical Therapy unit.
  • Deal with patients directly, in person or over the telephone, to make necessary appointments.
  • Handle questions concerning the process for clinical visits, insurance costs, and referral eligibility.
  • Collaborate on master schedules, understanding athletic teams covered by staff and their practice and travel schedules.
  • Schedule appointments for physical therapists and athletic trainers.
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