Administrative Support Associate

Greene County Board of CommissionersBeavercreek, OH
Onsite

About The Position

The full performance level class works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities.

Requirements

  • High School Diploma or General Equivalency Diploma (G.E.D.)
  • 24 mos. experience in office practices and processes
  • Valid Ohio Driver's License
  • Equivalent of Minimum Class Qualifications for Employment may be substituted for the education and/or experience required.
  • Education and Experience may not be substituted for mandated licensure/certification.

Responsibilities

  • Answers telephones including directing calls and visitors, taking messages and providing routine information
  • Answers inquiries
  • Greets general public visiting offices
  • Processes incoming and outgoing mail, emails and various correspondence
  • Distributes visitor guides and event calendars
  • Maintains designated office areas
  • Tracks inventory and restocks promotional materials and printers
  • Event research and support
  • Calendar management
  • Keeps deliveries and workflow organized and on time
  • Assembles sales kits and welcome packets
  • Prepares weekly deliveries to hotels and community partners
  • Cuts and assembles signs
  • Assists in special projects
  • Prepares booth set up and convention materials
  • Assists with physical event preparation, including loading materials for deliveries, setting up booths, supporting on-site convention and event setups and breakdowns and unloading materials
  • Photo and video asset management
  • Event attendance and economic impact tracking
  • Conducts tourism-based research in order to collect articles related to the department, hospitality industry & economic development
  • Social media content research and support
  • Performs routine data entry
  • Updates the Customer Relationship Management (CRM) database system
  • Creates basic charts, forms and inter office communications such as weekly and monthly calendars, reminders, etc.
  • Contacts chambers and stakeholders to keep information up to date and relevant
  • Updates the website calendar
  • Performs miscellaneous duties to facilitate operational efficiencies (making copies, printing name badges, pulling files etc.)
  • Receives and verifies deliveries for accuracy and completeness
  • Supports team in the field with deliveries, booth shifts and interoffice pickup
  • Performs others duties of a similar nature or level as assigned
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