Administrative Support Assistant

Mercer UniversityMacon, GA
Onsite

About The Position

Mercer University is searching for an Administrative Support Assistant for Biology and Physics in the College of Liberal Arts and Sciences. The office is located in the Godsey Science Center on the Macon campus. This role provides comprehensive administrative support for both the Biology and Physics Departments, serving as the central point of contact for faculty, staff, students, and visitors. The Administrative Support Assistant plays a key role in the coordination of departmental operations, event planning, and academic programming. Responsibilities include ordering and managing supplies, maintaining an inventory of office computers and coordinating updates, assisting new faculty with office needs, budgeting for departments and R&D monies, tracking majors, answering telephones, greeting visitors, handling requests from faculty and students, facilitating departmental event planning, reviewing departmental web pages for updates, hiring and supervising work-study students, room scheduling, assisting Chairs in recruiting faculty, completing or providing forms requested by the Dean's Office, and performing daily operations such as copying.

Requirements

  • A High School Diploma/GED
  • One year of prior administrative support experience
  • Ability to use MS Office Suite (including Word, Excel, and PowerPoint)
  • Strong interpersonal skills with the ability to build and maintain positive, professional relationships with faculty, staff, and students.
  • Excellent written and verbal communication skills, with the ability to compose clear and professional correspondence and effectively convey information across a variety of audiences.
  • Demonstrated organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
  • Proficiency in standard business technology, including Microsoft Office Suite (Word, Excel, Outlook), and general internet usage for research, scheduling, and coordination activities.
  • Ability to work with and learn a variety of software systems and databases, including enterprise platforms such as Workday and Anthology.
  • Working knowledge of spreadsheets, including the ability to review, interpret, and respond to data requests originating from administrative offices such as deans’ offices.
  • Basic understanding of budgeting and accounting concepts sufficient to support routine financial processes.
  • General familiarity with contemporary technology and the ability to collaborate effectively with technical support teams to resolve issues or support operational needs.

Nice To Haves

  • Bachelor's degree in any liberal arts field, particularly one in the Natural Sciences (Chemistry, Biology, Physics) or related STEM fields (Engineering, Mathematics, Computer Science)

Responsibilities

  • Provide day-to-day administrative assistance to both departments.
  • Serve as primary point person: answer telephones, greet and assist visitors, and respond to faculty and student inquiries.
  • Perform general office operations such as filing and copying.
  • Assist with making university-related travel arrangements for faculty and prospective faculty, when requested.
  • Monitor and reconcile departmental budgets and Research and Development (R&D) funds.
  • Process purchase requests and manage departmental office supplies inventory.
  • Coordinate travel reimbursements, purchasing and financial documentation.
  • Provide monthly budget reports to chairs and dean's office.
  • Hire, train, and supervise work-study students.
  • Support faculty recruitment by assisting Department Chairs with scheduling, communication, and candidate visits.
  • Complete and submit forms requested by the College of Liberal Arts Dean's Office.
  • Organize logistics for departmental events, student gatherings, and other co-curricular programming.
  • Serve as liaison to various campus offices, such as Campus Reservations, Aramark/Food Services, and National Services in support of program and event coordination.
  • Keep an inventory of office computers and coordinating updates of them.
  • Assisting new faculty with their office needs.
  • Budgeting for departments and R&D monies.
  • Tracking majors.
  • Handling requests from faculty and students.
  • Reviewing departmental web pages for needed updates.
  • Room scheduling.
  • Assisting Chairs in recruiting faculty.
  • Completing or providing forms requested by the Dean's Office.
  • Performing daily operations (copying, etc.).

Benefits

  • Comprehensive health insurance (for self and dependents)
  • Generous retirement contributions
  • Tuition waivers
  • Paid vacation and sick leave
  • Technology discounts
  • Schedules that allow for work-life balance
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