Part-Time Administrative Support Assistant

Tri-County Technical College•Oconee, SC

7d•Onsite

About The Position

Tri County Technical College is seeking dedicated professionals to join their dynamic team as an Administrative Support Assistant. This role serves as the first point of contact for an assigned Community Campus, providing engaging front-line customer service to students and visitors in a "one-stop shop" environment. The position involves regular training to stay current on college-wide policies and procedures, as well as comprehensive student services functions. As a key member of the front office team, the assistant will provide administrative and logistical support for the front desk, main office, and campus team. This role also provides college-wide support by responding to calls to the College's main line and collaborating with departments to deliver accurate information. The ideal candidate is enthusiastic, student-centered, adaptable, and able to manage multiple priorities with a positive, professional approach, committed to continuous learning and professional growth. Teamwork and collaboration are essential, with the expectation to assist colleagues, adapt to changing needs, and contribute to shared campus priorities.

Requirements

Associate’s degree and two years of professional experience, or high school diploma and five years of professional experience.
Excellent computer skills and a working knowledge of standard office software and equipment are required.

Nice To Haves

Experience in an educational setting, student services, or front-line customer service.
Strong customer service, communication, and interpersonal skills, with the ability to interact effectively with diverse populations.
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality.
Proficiency with basic computer applications, including email, spreadsheets, and document scanning.
Positive, flexible, and collaborative approach with a commitment to supporting students and colleagues

Responsibilities

Deliver front-line customer service to prospective and current students, visitors, and colleagues through face-to-face interactions, phone calls, emails or other written requests
Demonstrate flexibility in responding to changing priorities while maintaining a welcoming, student-centered approach to customer service.
Be familiar with general college information and academic programs, including corporate and community education
Maintain a current, working knowledge of policies and procedures for, but not limited to, admissions, recruitment and orientation, testing center, financial aid, registrar, business office, and general student services
Establish relationships with colleagues across campus to stay up to date on policy and procedures, as well as support college-wide goals and initiatives
Complete monthly data entry to produce quantitative and qualitative service delivery reports for the campus
Provide secondary administrative support for the campus director, operations manager, student services coordinator, and occasionally the learning commons
Assist with campus events as needed; provide support for internal and external groups or visitors on campus
Ensure campus informational and promotional materials such as pamphlets and flyers are in stock and displayed for availability
Participate in other administrative and support duties as assigned