Administrative Support Assistant- Part-Time

California State University, Long Beach • Long Beach, CA

20h • $1,731 - $2,424 • Onsite

About The Position

Under the direction of the Advising Center Director, this position assists the Director and Senior Advisors with updating and monitoring records, data collection and processing, and implementing administrative processes. Additionally, this position will conduct the administrative process of outreach to students to ensure enrollment, student success, and timely graduation based on information provided by senior advisors. The duties will generally support student success, with a specific focus on administrative support projects related to incoming and first-year students.

Requirements

• Equivalent to one year of administrative support experience required.
• Experience with Excel, email, and high level of comfort with computer systems.
• Strong attention to detail and excellent organizational skills.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

• A bachelor's degree is preferred.

Responsibilities

• Assist with administrative processes: Download reports and survey data; verify information; monitor and track changes.
• Outreach to students based on instruction from senior advisors: Send mass and individualized emails to roughly 2,000 incoming freshmen and transfer student to provide summer advising information, welcome messages, and individualized schedules based on information received from advisors.
• Conduct targeted email and text outreach to students to ensure enrollment in following semesters, with particular emphasis on first-semester freshmen and transfer students

Benefits

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree