Administrative Support Assistant, Residence Life

Penn State UniversityErie, PA
$40,608 - $58,836Hybrid

About The Position

The Residence Life Office is looking for a dynamic and energetic individual to join its team. The Administrative Support Assistant is a vital part of the team in helping to continue the vision and mission of the department. They are responsible for providing administrative support for the Assistant Director and Coordinators of a residential area housing up to 1,800 students. This position will support the general administrative functions in addition to serving as a resource to the Office of Residence Life and Division of Student Affairs' work unit, which includes up to 4 professional staff and 30 paraprofessional staff members.

Requirements

  • Proficient in Microsoft Word, Excel, Access, PowerPoint, Publisher, and the use of e-mail.
  • Ability to maintain confidentiality, coordinate several projects simultaneously, prioritize tasks, and provide excellent customer service is essential.
  • Capable of self-management, possess excellent written and verbal communication skills, judgment and problem-solving, the ability to work effectively with people of diverse cultural backgrounds, the ability to work in a team environment, and the ability to work effectively with students.
  • General Equivalency Diploma (GED) or High School (HS)
  • 2+ years of relevant experience; or an equivalent combination of education and experience accepted

Responsibilities

  • Plan, organize, and coordinate daily office activities and administrative processes
  • Create, organize, and maintain files, records, and databases
  • Greet visitors and provide information; review, respond to, and appropriately direct inquiries
  • Maintain calendars, schedule meetings, and coordinate appointments.
  • Provide support for scheduling travel arrangements
  • Coordinate meeting logistics, including scheduling, agenda development, and preparation of materials
  • Collect and organize data, including budgetary and operational information
  • Track expenditures and assist with budget preparation and projections
  • Initiate financial transactions, reimbursements, and budget revisions in accordance with policies
  • Maintain inventory and order office supplies
  • Serve as a point of contact for vendors and event stakeholders
  • Respond to inquiries and issues while ensuring compliance with unit and university policies and procedures
  • Handle sensitive and confidential information with discretion
  • May supervise student staff members, including hiring, training, development, and performance management

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Robust retirement plans
  • Substantial paid time off which includes holidays, vacation and sick time
  • 75% tuition discount, available to employees as well as eligible spouses and children
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