Administrative Support Assistant II

San Diego State University•San Diego, CA
•Hybrid

About The Position

The Department of Political Science is seeking an Administrative Support Assistant II to provide day-to-day administrative support for faculty, advisors, students, and department programs. This position serves as an important point of contact for the department, helping keep office operations, events, purchasing, communications, and graduate program processes running smoothly. Working closely with the Department Chair, Administrative Support Coordinator II, faculty, advisors, and students, the Administrative Support Assistant II will gain broad experience in university administration while supporting a diverse range of departmental activities. This is an excellent opportunity for someone who enjoys helping others, managing details, and contributing to a busy academic office.

Requirements

  • Fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation.
  • Ability to understand standard office procedures.
  • Ability to operate standard office equipment.
  • Ability to learn office technology systems.
  • Ability to perform basic mathematical calculations.
  • Typing and keyboard skills.
  • Completion of a high school program or its equivalent.
  • Some experience in an office environment.

Nice To Haves

  • Experience working in a university setting is preferred.
  • Customer service experience in an office setting.
  • Experience greeting and communicating instructions and information to customers.
  • Experience with basic graphics program is preferred.

Responsibilities

  • Provide front office and customer service support, including answering phones, assisting visitors, managing department communications, and helping maintain consistent office coverage.
  • Maintain departmental calendars, records, files, contact information, meeting materials, and other administrative systems while supporting day-to-day office operations.
  • Coordinate logistics for departmental events, commencement, and program activities, including room reservations, technology, catering, communications, and event materials.
  • Support department and program websites, social media, Canvas announcements, mailing lists, and other communications that keep students and the campus community informed.
  • Assist with faculty allocations, event purchases, travel reimbursements, inventory, and routine financial and payroll documentation under established procedures.
  • Assist with graduate admissions by maintaining application records, tracking materials and progress, preparing files for committee review, and responding to general inquiries.
  • Assist with hiring, onboarding, scheduling, and day-to-day coordination of work-study and student assistants.

Benefits

  • 15 paid holidays
  • vacation
  • sick leave
  • CalPERS pension plan with retiree healthcare
  • reciprocal agreements with other California public retirement systems, including the UC
  • Medical, dental, and vision options at low or no cost
  • CSU tuition fee waiver for employees and eligible dependents
  • FlexCash
  • life and disability insurance
  • legal and pet plans
  • Access to the library
  • campus events
  • employee groups
  • volunteer and social activities
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