Admin Support Assistant II
About The Position
Under the general supervision of the Department Chair, the Administrative Support Assistant will provide general office clerical and secretarial support for students, faculty, and staff. The incumbent will: maintain files and records assist undergraduate and graduate students by responding to requests for information and applications for the undergraduate and graduate programs; answer general questions from incoming phone calls/emails and provide students with permits to restricted courses; schedule and arrange appointments; send faculty and lecturers field trip reminders; process field trip paperwork; collect departmental syllabi; maintain department faculty and lecturers assigned time requests; maintain S-factor claim forms; keep track of office hours; request book orders; schedule office space; request keys; distribute student opinion surveys to faculty and lecturers; maintain the department bulletin boards, newsletters, and flyers; and pick up delivered items, materials, and documents from other departments on campus. In addition, the incumbent will assist the department coordinator in performing general departmental administrative duties such as, maintaining the department website, assist in organizing department events, and other peak-load projects.
Requirements
- Equivalent to two years of general office experience, which includes providing ongoing work direction.
- Thorough knowledge of: office methods, procedures and practices; support technology and systems, including Microsoft Office; maintenance of PC based databases; and English grammar, punctuation and spelling.
- Must possess excellent oral and written communication skills.
- Must demonstrate skills for using computer technology to access data, maintain records, generate reports, and communicate with others.
- Must demonstrate appropriate professional skills in interacting in a supportive manner with varying levels of staff, students, and members of the public from diverse backgrounds.
- Must be self-motivated, with the ability to independently handle multiple priorities and projects and work effectively and sensitively with a broad range of people.
- Must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
- A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU.
- Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.
Responsibilities
- Maintain files and records
- Assist undergraduate and graduate students by responding to requests for information and applications for the undergraduate and graduate programs
- Answer general questions from incoming phone calls/emails and provide students with permits to restricted courses
- Schedule and arrange appointments
- Send faculty and lecturers field trip reminders
- Process field trip paperwork
- Collect departmental syllabi
- Maintain department faculty and lecturers assigned time requests
- Maintain S-factor claim forms
- Keep track of office hours
- Request book orders
- Schedule office space
- Request keys
- Distribute student opinion surveys to faculty and lecturers
- Maintain the department bulletin boards, newsletters, and flyers
- Pick up delivered items, materials, and documents from other departments on campus
- Assist the department coordinator in performing general departmental administrative duties such as, maintaining the department website
- Assist in organizing department events
- Assist in other peak-load projects
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
