Administrative Support Assistant 1

City of Chattanooga • Chattanooga, TN

3d • $17 - $20 • Onsite

About The Position

Incumbents in this classification are responsible for providing routine clerical duties, including answering telephones, greeting and assisting visitors, filing, performing data entry, and distributing mail. Duties include scheduling conference rooms for department meetings and City events; ordering and maintaining inventory of department supplies; receiving and generating service requests and dispatching crews; and reporting building maintenance issues. Work requires close supervision (although most tasks are so routine that little supervision is required). The Administrative Support Assistant 1 is the first level of a four-level administrative support series.

Requirements

• High School Diploma or GED and six (6) months of related office support experience; or any combination of equivalent experience and education.
• Valid Driver’s License
• Knowledge of customer service principles; modern office procedures, methods and equipment; basic report preparation techniques; record keeping principles; keyboarding techniques and filing principles and practices.
• Skill in using computers and related software applications; providing customer service; filing; keyboarding; using modern office equipment; preparing and proofreading a variety of routine reports and/or documents; maintaining records and files; and communication and interpersonal skills as applied to interaction with coworkers, supervisor, and the general public, sufficient to exchange or convey information, and to receive work direction.

Responsibilities

• Perform various routine clerical duties utilizing standard office equipment to include screening incoming calls; taking and transmitting messages; maintaining calendars; keyboarding information into databases; making photocopies; performing data entry; faxing documents; typing; requisitioning supplies and word processing.
• Respond to requests for information from the general public; answer routine questions; direct callers to appropriate internal departments and/or external organizations. Enters information into applicable databases and/or other computerized systems to collect and maintain records and information in assigned areas of responsibility. Files documents alphabetically, numerically, or by other prescribed methods.
• Receives, sorts, files, and/or distributes a variety of correspondence, reservations, invoices, fees, work orders, reports, service requests, materials, deliveries, mail and/or other applicable items. Schedules conference rooms and/or other related facilities for department meetings and City events.
• Monitor and restock office supplies and materials; initiate the replenishment of applicable inventory and supplies.
• Assist with coordinating department activities such as tracking work and change orders, reporting building maintenance issues, dispatching crews to areas requiring service, relaying communications, researching and locating standard or routine information, and providing related support.
• Participate in special projects and/or other activities in support of efficient and effective department operations.
• Must meet regular attendance requirements.
• Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
• Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
• Performs other duties as assigned.

Benefits

• Competitive Compensation: Robust pay scales that reflect our commitment to our staff.
• Work-Life Balance: Generous paid time off and flexible scheduling where possible.
• Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees.
• Growth: A focus on professional development and upward mobility within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED