Administrative Support Analyst - PA - (REMOTE)

eXp World Holdings, Inc.•PA, PA

2d•Remote

About The Position

This role is responsible for ensuring eXp maintains good standing, coordinating new MLS joinings, and approving agent applications and transfer documentation. The position provides support to the Designated Managing Broker and Managing Broker Team, assists with agent and state Trello boards, and manages agent approval and invitation acceptance. It also involves coordinating with the Broker Primary Board for agent compliance, managing the state calendar, and assisting with local board associations. Key functions include auditing, invoicing, compliance, and assisting with agent communications. The role serves as a liaison to MLS Boards, Non-eXp Brokerages, Agents, and Vendors, and will undertake special projects as directed by Brokerage Operations.

Requirements

High School Diploma/GED required
2+ years of experience in administration and/or operations
Strong ability to multitask
Excellent verbal and written communication skills
Strong knowledge of Microsoft Office/Google Suite

Nice To Haves

BA/BS in business administration or related field preferred
Experience in the real estate industry strongly preferred

Responsibilities

Ensure eXp maintains good standing.
Coordinate the joining of new MLSs as needed.
Approve all new agent applications that are not auto-vetted/set up mentorships as needed.
Approve/Sign all transfer documentation for agents.
Works closely with Agent Experience for Broker questions.
Provides support to the Designated Managing Broker and Managing Broker Team.
Assist with Agent and State Trello Boards.
Manages Agent Approval.
Manages Agent Invitation Acceptance.
Coordinate with Broker Primary Board to maintain Agent compliance.
Manage State Calendar.
Assists with management of Local Board Associations.
Auditing.
Invoicing.
Compliance.
Assists Broker with generating and distributing communications to Agents.
Administrator of State social media groups.
Liaison to MLS Boards, Non-eXp Brokerages, Agents, Vendors.
Special Projects as directed by Brokerage Operations.