Administrative Support 3

Enlyte•UNAVAILABLE, Florida

22h•Remote

About The Position

The Administrative Support 3 role is an entry-level position within the claims department responsible for providing administrative, clerical, and claims support. This role assists with workers’ compensation claim setup, compliance activities, and general office coordination. The position plays a key role in ensuring timely, accurate processing of claims while supporting internal teams and maintaining regulatory compliance.

Requirements

High school diploma or equivalent required
Previous administrative, clerical, or data entry experience preferred
Familiarity with insurance, claims processing, or workers’ compensation is a plus
Strong attention to detail and accuracy
Effective communication and interpersonal skills
Basic proficiency in Microsoft Office or similar systems
Ability to manage multiple tasks and meet deadlines in a structured environment
Must reside in the state of Florida

Responsibilities

Identify and verify coverage for new claims
Set up new claims and enter detailed notes into the system
Support the submission and administration of workers’ compensation claims, ensuring compliance with Florida and Louisiana EDI reporting requirements and statutory timelines
Maintain working knowledge of coding requirements, including loss codes, cause codes, and account-specific site codes
Contact insured parties to gather information such as return-to-work status, hire dates, and salary details
Process bill payments accurately and efficiently
Manage fax and email distribution, including intake, routing, and follow-up
Provide administrative and customer support to internal departments
Maintain organized records and ensure proper documentation
Perform additional administrative or claims-related duties as assigned