Administrative Support 2

The Florida Bar•Tallahassee, FL

7h•$0 - $33,776•Onsite

About The Position

This position provides administrative support to Program Administrators and involves staff and database management. The role is responsible for supporting program activities, managing course materials, preparing meeting documents, and assisting members with inquiries.

Requirements

High School Diploma (or its equivalency).
Two (2) years of administrative experience.
General office procedures and equipment (PC's, fax and copy machines, etc.)
Administrative procedures and professional office procedures and practices
Administrative principles and procedures
Professional telephone and email etiquette
Adobe Acrobat
Basic arithmetic and calculator use
MS Word
MS Excel
MS PowerPoint
PDF documents management
E-mail database use
Communicate effectively and professionally, both verbally and in writing
Establish and maintain effective working relationships with others
Prioritize work, plan, organize/coordinate work assignments
Handle multiple on-going projects
Work well under pressure and within deadlines
Tactfully manage difficult situations, deal with upset or irate phone callers
Consistently provide an excellent service-oriented attitude
Effectively problem solve
Create forms and documents using Adobe

Responsibilities

Provides course material for seminars and webinars; sends appropriate CLE course material links to recipients who have ordered CDs and DVDs; sets up EC database records in the electronic course material for disbursement to attendees; monitors webcasts for quality; loads PPT files via FTP site.
Prepares meeting notices, seminar speaker and new section member information packets, payment vouchers for speaker travel reimbursement, name tags, agenda materials and registration packets for meetings. Make copies or scan materials as needed. Updates section/committee membership lists. Retrieves, delivers, and distributes all outgoing and incoming mail and other related duties as required.
Prepares section activities registration lists by setting up and maintaining Excel spreadsheets, correlates fees paid with after-event attendee list as follow up using detailed statements of attendee information.
Answers forwarded calls during periods of turnover or transition; answers calls and provides service to members; assists callers with Section member inquiries and through verbal and written Professional Development Work Requests database (PA administrative support) with Section information PDF attachments or links to the Section or TFB webpage.
As directed by the Director of Professional Development, the incumbent will assist Program Administrators with basic Program Administrator duties during periods of turnover, transition, or when Program Administrators need assistance due to heavy workloads.
Assists with department vouchers and accounting duties processes; answers member inquiries verbally and written through PD requests (PA administrative support) with Section information, PDF attachments or links to the Section or TFB webpage.
Performs other duties as assigned.