Administrative Supervisor

ATCO GroupCalgary, AB
CA$72,000 - CA$82,000Onsite

About The Position

ATCO Frontec is seeking an Administrative Supervisor to join our team at ATCO Fire Prevention Services in Calgary, AB. The Administrative Supervisor is responsible for overseeing daily administrative operations, ensuring the accuracy of financial and timekeeping records, and providing leadership and direction to the administrative team. This role plays a key part in optimizing processes, maintaining service standards, and supporting overall operational effectiveness.

Requirements

  • Minimum 4 years of experience in office administration, including scheduling, customer service, and general office duties
  • Minimum 1-2 years of supervisory experience overseeing teams
  • High school diploma or equivalent required
  • Proficient in Microsoft Office applications, including Excel, Word, Outlook, and Teams
  • Experience with timecard entry, accounts payable/receivable, and ordering parts
  • Strong communication skills, both written and verbal; comfortable speaking in front of a team
  • Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Self-motivated, adaptable, and a collaborative team player with a willingness to learn
  • Ability to work on-site at the designated office location
  • Understanding of business operating systems and general office technology

Nice To Haves

  • post-secondary education in a related field is an asset

Responsibilities

  • Supervise, mentor, and support the administrative team in day-to-day operations
  • Assign and prioritize workload to ensure efficiency and service delivery
  • Provide training, guidance, and performance feedback to team members
  • Foster a collaborative and accountable team environment
  • Oversee front desk operations including phone handling, customer service, and office supply management
  • Ensure accurate review, coding, and approval of invoices for processing
  • Oversee purchase order tracking and issuance of receipts
  • Review and approve client quotes and invoices prepared by the team
  • Coordinate and oversee travel arrangements (accommodations, flights, and vehicle rentals)
  • Ensure participation and readiness for internal and external audits
  • Oversee the collection, verification, and submission of timesheets
  • Ensure accurate tracking of employee hours and leave within time management systems
  • Monitor accounts payable/receivable processes and support financial accuracy
  • Monitor administrative workflows and identify opportunities for efficiencies and continuous improvement
  • Maintain and ensure accuracy of physical and electronic filing systems
  • Oversee meeting coordination, including minutes and action tracking
  • Provide reporting and administrative support to the management team
  • Act as a key point of contact between operations and administration
  • Provide ad hoc support to office staff and operations as required
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