Administrative Supervisor - Child Support Services

Cook County, IL•Chicago, IL

31d•$92,498 - $92,498

About The Position

To supervise administrative support staff, assigned to the Child Support unit, and ensure workflow operations meet the needs of the unit, in addition to providing support to the Office Manager and Assistant State's Attorney's assigned to the Child Support Enforcement Division.

Requirements

The candidate must have excellent verbal and written communication skills, excellent organizational skills, and the ability to multi-task.
The candidate must be able to manage a high-volume caseload daily.
The candidate must be able to work in a fast-paced environment.
Knowledge of Microsoft Word applications.

Nice To Haves

Working knowledge of Clerks, SharePoint, and CARES systems.
Working knowledge of Odyssey and eFileIL
Typing speed of 50+wpm.

Responsibilities

Administer and communicate procedures, policies and guidelines to staff.
Organize and adjust operations to ensure all deadlines are met and work is completed in a timely manner
Assist the Assistant State's Attorney's on child support procedures and help answer questions
Enforce office policies and directives.
Provide necessary training
Administer discipline when necessary
Prepare performance reviews
Initiate or suggest plans to motivate your team in achieving work goals
Maintain CC Time for staff
Ensure daily work is completed in an efficient and productive manner
Assist staff with the daily workload
Works closely with the Office Manager and Administrative Supervisors to create new opportunities for efficiencies within the division.
Interacts regularly with State's Attorney's Office Employees
Interacts with the public
Interacts with various outside/partner agencies
Regular access to confidential information
Perform additional responsibilities as needed