Administrative Staff II

Richmond Behavioral Health Authority • Richmond, VA

2d • Hybrid

About The Position

Recovery Plus is an Opioid Treatment Program offering medication assisted treatment (MAT) – methadone - for individuals diagnosed with opioid dependence. RBHA utilizes the American Society of Addiction Medicine (ASAM) Criteria to determine if an individual meets criterion for this type of outpatient treatment. In addition to treatment with medication, Recovery Plus offers individual therapy, group counseling sessions, and peer recovery support. This is a voluntary program that complies with all local and federal regulations.

Provide administrative support with increasing independence and complexity. Responsibilities include document processing, data entry, scheduling, and coordination of program logistics. Support multiple teams and requires attention to detail, discretion, and the ability to manage multiple priorities.

Requirements

• High School Diploma or equivalent (G.E.D.)
• 1–3 years of experience in administrative support or office operations
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to learn and retain processes through instruction and apply them independently OR?an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards.
• Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.

Nice To Haves

• Associate degree or two-year technical certificate in office administration or related field
• Experience working in behavioral health or human services settings
• Familiarity with electronic health record systems or financial databases

Responsibilities

• Perform data entry and maintain accurate records across multiple systems
• Coordinate scheduling for meetings, assessments, and program activities
• Process and track financial documentation such as invoices and purchase authorizations
• Maintain filing systems and manage document flow
• Monitor eligibility and authorization records for services or programs
• Conduct audits and reviews of documentation for accuracy and compliance
• Provide general customer service and respond to inquiries
• Support inventory tracking and supply ordering
• Assist with internal reporting and documentation preparation
• Other duties as assigned

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED