7419 Temporary Staff: ADMINISTRATIVE SPECIALIST II
About The Position
In this challenging role, you will be supporting the AXS - Auxiliary Svcs department at Greenville Technical College. Duties may include any or all of the following. Serve as the first point of contact for customers seeking assistance with campus ID cards and parking permits, both in person and via phone or email. Process parking permits, permits renewals, temporary permits, and decal replacements. Explain parking regulations, permit eligibility, enforcement policies, and citation appeal processes clearly and professionally. Respond to general inquiries and resolve routine issues related to ID access, parking availability, and account status Assist with basic troubleshooting of card access or permit issues and refer complex problems to appropriate staff. Support peak service periods, such as registration and semester start, by managing high customer volumes efficiently. Assist with other departmental administrative tasks as assigned. Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!
Requirements
- A high school diploma.
- Related clerical experience may be substituted for a high school diploma.
Nice To Haves
- Experience in a higher education, parking services, or ID services environment.
- Familiarity with database systems, point-of-sale systems, or access control software.
- Experience handling confidential or sensitive information.
- Bilingual skills.
Responsibilities
- Serve as the first point of contact for customers seeking assistance with campus ID cards and parking permits, both in person and via phone or email.
- Process parking permits, permits renewals, temporary permits, and decal replacements.
- Explain parking regulations, permit eligibility, enforcement policies, and citation appeal processes clearly and professionally.
- Respond to general inquiries and resolve routine issues related to ID access, parking availability, and account status
- Assist with basic troubleshooting of card access or permit issues and refer complex problems to appropriate staff.
- Support peak service periods, such as registration and semester start, by managing high customer volumes efficiently.
- Assist with other departmental administrative tasks as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
