Administrative Specialist

Clallam County•Clallam County Courthouse, WA

13d

About The Position

Performs a variety of clerical and administrative support duties to ensure the efficient operation of the Juvenile and Family Services department. Serves as a primary point of contact for the public and staff by providing reception services, responding to inquiries, and directing customers to appropriate resources. Responsibilities include preparing and processing documents, maintaining records and databases, scheduling meetings and appointments, coordinating mail and office supplies, receiving and reviewing forms and payments, and ensuring the accuracy and confidentiality of information. Exercises independent judgment in prioritizing assignments, maintaining organized records, and supporting daily office operations while providing excellent customer service and assisting coworkers as needed.

Requirements

Requires knowledge of the field of assignment sufficient to perform thoroughly and accurately the full scope of responsibility as illustrated by examples in the above job description
High school diploma or general education degree (GED)
Prior experience and/or training preferred
Great deal of computer knowledge and ability

Responsibilities

Perform reception work and provide information derived from established policies, procedures and other relevant sources to internal and/or external customers; maintain security and confidentiality
Answer telephones; screen calls, respond to inquiries and/or refer callers to appropriate agencies or departments/divisions. Some employees may have to deal with sensitive and/or potentially volatile situations
Open, date stamp, sort and distribute incoming mail and process outgoing mail
Checks, organizes, copies, binds, and prepares documents, files and informational packets
Receive, label, log, file and retrieve data. Ensures files remain in proper order; routes files or documents to requesting parties
Maintain numeric records such as inventory, head count and information
Inventory, order, collect and distribute supplies and/or equipment
Type and/or enters data into a computer for a variety of documents such as correspondence, agendas, schedules and forms. Maintains data bases such as address lists, inventory check-out records and/or visitor records
Schedule meetings and reserve conference rooms, schedule appointments and maintain calendars for supervisor and/or clients
Receives and reviews for completion a variety of documents and applications; receives money for items, fees, or services
Proofread and verify own work
Assist or orient co-workers, as assigned
Identify priority and time-sensitive materials
Performs other duties as required