About The Position

The Min H. Kao Department of Electrical Engineering and Computer Science (EECS) at the University of Tennessee, Knoxville, is seeking a temporary full-time Administrative Associate I / Receptionist. This role provides essential administrative support for the department, focusing on front office operations, supporting the Online program coordinator, and general student assistance. The position also involves backing up other administrative staff and assisting the Department Head, Chief of Staff, and Business Managers with clerical tasks.

Requirements

  • High school diploma or GED
  • 1 year of administrative experience
  • Ability to multitask and work in a fast-paced environment with faculty, staff, and students.
  • Knowledge of Microsoft Office and other appropriate administrative/office software.
  • Willingness and ability to work on special projects when needed.
  • Professional communication skills as well as confidence in interacting with high-level stakeholders.

Nice To Haves

  • 2 years of administrative experience supporting a business office or higher education setting
  • Knowledge of UTK policies and procedures.
  • Ability to maintain focus with frequent interruptions.

Responsibilities

  • Coordinate and manage Business Office Mail.
  • Check in visitors for scheduled appointments.
  • Assist faculty, students, and office visitors with inquiries.
  • Assist and coordinate Textbooks for faculty.
  • Manage inventory, initiate supply orders, and stock office supplies and break rooms items.
  • Oversee swag inventory management.
  • Create and approve conference room reservations.
  • Distribute one-day parking passes to visitors when needed.
  • Download several reports including 14-day report, graduation report, and RIF.
  • Update phone lists.
  • Manage the eecsinfo email.
  • Building/space access support.
  • Assist MSCS students with inquiries and information requested about the on-line programs.
  • Serve as a liaison between students and enrollment advisors.
  • Maintain updated enrollment data.
  • Generate regular reports pertaining to the on-line master’s programs.
  • Assist with tracking inventory for on-line programs.
  • Generate weekly course rosters for the student coaches.
  • Send welcome emails via Slate to depositors explaining the course enrollment process.
  • Utilize proper storage methods for repository of forms from admissions to candidacy for on-line students.
  • Update advisors for graduate students in Banner.
  • Serve as a backup to Student Services Associate/Business Manager for Fellowship tracking in conjunction with the Associate Dept Head.
  • Serve as a backup to Student Services Associate/Business Manager with scholarship tracking, award notifications, and input into university systems.
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