Administrative Specialist

Williamson CountyGeorgetown: 1855 S/E Inner Loop, TX
Onsite

About The Position

Reporting directly to the Animal Services Assistant Manager, this position is responsible for front-desk operations and customer service at the Williamson County Regional Animal Shelter (WCRAS). This role is classified as Level I of II in Animal Services Specialists.

Requirements

  • High school diploma or equivalent
  • One (1) year of administrative experience, preferably in a customer-service role
  • One (1) year cash-handling experience
  • Valid driver’s license (Required within thirty (30) days of employment)

Nice To Haves

  • Three (3) years of administrative experience, preferably in a customer service role
  • Experience in animal behavior, health, or welfare field
  • Bilingual (Spanish)

Responsibilities

  • Performs front-desk reception and customer service.
  • Processes intake of stray, owner-surrendered, community cats, and rabies-quarantine animals.
  • Reviews animal microchip data: may contact microchip company, veterinarian and/or registered pet owners to facilitate return.
  • Records documentation of animal health, behavior, medication, and vaccination status.
  • Reviews and processes applications and provides counseling for adoptions and fosters.
  • Processes payments, issues receipts, and balances a cash drawer.
  • Performs data entry and maintains electronic documentation files.
  • Receives and distributes deliveries of supplies and donations.
  • Performs janitorial duties to maintain the administrative areas of the shelter.
  • Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership.
  • Performs special duties as assigned.

Benefits

  • Tobacco-free workplace
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