Administrative Specialist - Parks and Recreation

Blacksburg, Town of•Blacksburg, VA

1d•Onsite

About The Position

Performs skilled administrative support work to assist department staff of the Town of Blacksburg Parks and Recreation Department; receiving and processing incoming calls and visitors, responding to information requests, preparing and maintaining detailed and/or confidential records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of Parks and Recreation.

Requirements

Demonstrated ability to provide high-quality customer service
Thorough knowledge of Microsoft Office applications
Thorough knowledge of standard office practices, procedures, and equipment
Ability to work independently with minimal supervision
Ability to manage multiple tasks simultaneously
Strong attention to detail and organizational skills
Ability to understand, follow, and apply established procedures for filing documents and maintaining accurate records
High school diploma or GED certification required
Certified as a Notary or ability to become certified within six months of hire
Experience in a customer service-oriented environment
Valid driver’s license with a satisfactory driving record
Must be eligible for coverage under the Town of Blacksburg fidelity bond

Responsibilities

Acts as the main point of contact for public interactions with the Parks and Recreation Administrative Office
Answers calls and assists customers contacting the Parks and Recreation Office
Provides professional and courteous customer service to employees and the public in person and by phone
Create and manage recreation activity listings and rosters
Act as the primary point of contact for activity registrations
Assist with administrative elements of recreation activities such as processing cash/check/credit card payments, collecting waivers, and reviewing advertisement publications
Act as the primary point of contact for park shelter and field rentals
Act as a primary support for staff and Recreation Advisory Board meetings by assisting with presentation preparation, transcribing minutes, and other similar tasks
Help manage physical and digital records, including assisting with data collection and input into appropriate databases
Work with the Community Relations Office to provide up-to-date information to the public, including overseeing website information accuracy, social media presence, and overall department branding rules compliance
Assist with office operations such as daily mail runs, maintaining an office supplies inventory, and ordering new materials when needed
Provide general administrative support to the Parks and Recreation Department