On-Site Administrative Specialist

Tidewater Property ManagementMilton, DE
Onsite

About The Position

Join Our Team at Tidewater Property Management! Are you passionate about working with people, solving problems, and tackling new challenges every day? If so, Tidewater Property Management is looking for YOU to join our dynamic team! We’re seeking a motivated, positive, and forward-thinking professional with exceptional customer service skills to help us deliver outstanding experiences to our communities. If you thrive in a fast-paced environment and love bringing energy and positivity to everything you do, we want to hear from you! Why You’ll Love Working Here Comprehensive Benefits Package – including health, dental, vision, and a matching 401(k) contribution. Fun, Engaging, Collaborative Culture – events throughout the year and a great team environment! Manager engagement and a vast support system with a comprehensive training program. Opportunities to Grow – take the next step in your career with us! Since 1989, Tidewater has been a family-owned business committed to helping people achieve their real estate dreams. Diversity and inclusion are at the heart of our culture because we believe innovation thrives on different perspectives. At Tidewater, you’re more than an employee—you’re family. Why Work With Us? Full Benefits Package – Including a 401(k) with employer match. Professional Growth Opportunities – Room to learn, lead, and advance. Fun, Engaging, Collaborative Culture – Events throughout the year and a great team environment! Manager engagement and a vast support system with a comprehensive training program. Career Growth – Opportunities to learn, innovate, and make an impact. Take the next step in your career with us! We’re passionate about creating a workplace where you can thrive personally and professionally. If you’re ready to grow your career in a company that truly cares, Tidewater is the place for you.

Requirements

  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Positive attitude and customer service mindset.
  • Critical thinking and problem-solving abilities.
  • Ability to work independently and as part of a team.

Responsibilities

  • Support community members and the community manager with day-to-day operations.
  • Address homeowner concerns and resolve complaints effectively.
  • Review architectural submissions for compliance and quality.
  • Manage work orders and violation letters from start to finish.
  • Assist with phone queue, mail processing, and front desk coverage.
  • Maintain accurate files, calendars, and contact databases.
  • Prepare and proofread communications, reports, and meeting materials.
  • Collaborate with vendors and assist with bids for projects.
  • Ensure compliance with association and government regulations.
  • Perform other duties as assigned to keep operations running smoothly.

Benefits

  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
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