District Clerk'S Office - Administrative Specialist

County of El PasoTx 79901, TX
Onsite

About The Position

The Administrative Specialist under general supervision provides clerical, administrative, and/or cashier support to a specific County office or department. This is a non-supervisory position. The role involves frequent contact with other county employees, lawyers, judges, legal staff, law enforcement personnel, other public agencies, and the general public.

Requirements

  • High school diploma or equivalent and two (2) years of office/secretarial with six (6) months cashier and/or customer service experience.
  • Depending on area assigned: High school diploma or equivalent and 12 credit hours in Criminal Justice, or Business Administration and 1 year of office/secretarial experience.
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
  • Knowledge of principles and practices of modern office administration.
  • Knowledge of cashiering and bookkeeping practices, policies, and procedures, including financial record keeping.
  • Knowledge of customer service/public relations practice and procedures.
  • Knowledge of Odyssey case management system.
  • Knowledge of English usage, office methods, adding machines.
  • Knowledge of computer procedures and equipment including filing systems.
  • Ability to learn the organization, procedures and operating details of the County department to which assigned.
  • Attention to detail and established deadlines.
  • Ability to perform routine calculations to count currency, make change, and prepare daily cash reports.
  • Ability to perform word processing and data entry.
  • Ability to perform routine clerical work including maintenance of appropriate records and preparations of general reports.
  • Ability to verify and cross check files and data.
  • Ability to maintain confidential records and reports.
  • Ability to be tactful and diplomatic in dealing with the public, members and government officials.
  • Ability to complete projects on time.
  • Ability to operate a personal computer and various software applications.
  • Ability to conduct mathematical calculations.
  • Ability to prepare clear and concise reports.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish and maintain cooperative and effective relationships with those contacted during the course of work.
  • Pass a background investigation.
  • Demonstrate regular and reliable attendance.
  • Work well with others and participate fully in a team oriented environment.
  • Interface with other employees and customers in a courteous and respectful manner.
  • Maintain strict confidentiality.
  • Project positive support of their department and all county organizations at all times.
  • Maintain and enhance the County's commitment to customer service excellence.

Nice To Haves

  • Depending on area of assignment: May require Deputy Clerk deputizing; may require AOP certification; May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
  • In order to access the County’s network and systems, a personal mobile smart device is required by the hire start date.
  • Depending on area of assignment: may require bilingual in Spanish; and typing speed of 45 words per minute.

Responsibilities

  • Performs administrative and clerical tasks.
  • Performs data entry.
  • Establishes and maintains files and records.
  • May serve as the initial point of contact by phone, email, or personal contact for participants, outside agencies, other county departments and the general public concerning inquiries or complaints about a specific program and/or its services.
  • Researches information and makes appropriate referrals for assistance.
  • Gathers, organizes, and summarizes information for special projects.
  • Assists with preparing various routine and complex reports, tables, graphs, and statistical summaries.
  • Trains on processes.
  • Maintains confidentiality.
  • May report any equipment maintenance needs for appropriate action.
  • May schedule document/record archive and disposal.
  • Depending on area assigned: May receive appropriate fees; ensures that all information on check(s) is in compliance with check acceptance policy; records all pertinent information in order to cross reference transaction with valid identification and receipts; Processes registrations; Evaluates and ensures proper documentation; Provides information to customers on all phases of service provided; Process billings; may receive payments; balances receipts with cash, credit cards, etc.; and processes mail.
  • Is responsible for handling large amounts of money and balancing daily monies (cash, checks, and credit card transactions) to receipts at close out.
  • Processes check payments to jurors and provide the Auditor’s Office the check register of all the payments.
  • Notarizes documents.
  • As directed provides informational material to news media and general public.
  • Arranges and schedules meetings; prepares and distributes meeting agendas.
  • Attends meetings and takes notes and/or minutes.
  • Performs calendaring activities.
  • Plans, schedules and coordinates special events.
  • Orders and maintains supplies; keeps inventories.
  • Makes travel arrangements; prepares itineraries; prepares and submits travel items for approval; processes and submits travel vouchers with corresponding receipt documentation for payment.
  • Processes and reviews purchase orders and invoices; authorizes payments up to specific limits; monitors spending and budget balances, encumbrances, transfers and appropriations.
  • Processes voter registrations; processes ballot requests; performs research on voters as required.
  • Performs case searches for customers and agencies as required.
  • Replaces license plates, stickers, and disabled placards.
  • Ensures identification and proof of financial liability are presented at time of vehicle registration(s) and/or title transfer(s).
  • Operates Registration and Title System (RTS) terminal to retrieve information from Texas Department of Motor Vehicle (TxDMV) and for all transactions.
  • Required to attend in-house classes and seminars conducted by the County Tax Assessor Collector and/or TxDMV dealing with changes in the laws and procedures.
  • Issues citations.
  • Verifies documents.
  • Assists with Subpoenas.
  • Creates and maintains lists; verifies and ensures lists are updated and distributed to proper personnel.
  • Jail population management by research and screening pending court reports.
  • Operates switchboard; directs calls to appropriate location.
  • Translates as necessary.
  • Understands and maintains HIPPA regulations.
  • Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations.
  • Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts.
  • Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.
  • Performs such other related duties as may be assigned.
  • Maintains a safe and healthy workplace environment.
  • May be required to travel to satellite branches when assigned or at times, on very short notification.
  • As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
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