Administrative Specialist, Technical Writer

DSV • New Johnsonville, TN

5d • Remote

About The Position

The Technical Writer will work hand in hand with the SMEs to create simplified work instructions, playbooks and quality alerts by utilizing the client SOP’s and QAB’s. The Technical Writer will report to the Quality Department while supporting the Program Management & Leadership Teams.

Requirements

• In-depth understanding of level 1 and level 2 documentation
• Proficient in organizational skills
• Possess team spirit
• Successful communication with a varying audience
• Proficient with computer applications
• Ability to orchestrate multiple projects
• Ability to prioritize as demand dictates
• Professional, career driven, detail oriented
• Strong computer skills
• Prepare detailed work instructions for operations
• Coordinate with SME’s for approvals and updates
• Microsoft Office Applications
• G-Suite Applications
• Project Management/Prioritization
• Auditing
• Must have a minimum A.A/A.S or equivalent hands on experience

Nice To Haves

• Microsoft Office & G Suite a plus

Responsibilities

• Receive SOP’s from the client and organize for transference to SWI templates
• Write simplified SWI’s by utilizing SOP’s
• Update SWI’s by working with site leadership, SME’s/Supes
• Support teams in writing Playbooks for leadership roles or programs
• Submit drafts to SME’s for approval
• Track document update closure for timely implementation
• Submit documents to document control
• Support the quality team with internal audits
• Other duties as deemed necessary by manager

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree