Administrative Specialist, Senior

Washington County, Oregon•Hillsboro, OR

10d•Hybrid

About The Position

The Recording Senior Administrative Specialist is primarily responsible for assisting in the supervision and oversight of the Assessment & Taxation Department's Recording section. This team handles a portion of vital County Clerk functions, including recording, indexing, and verifying real estate documents; collecting transfer taxes; issuing marriage licenses and domestic partnerships to couples of all genders; and administering the Property Value Appeals Board. The Recording section is customer-focused, with a large volume of interactions in person, over the phone, by email, and through regular mail.

Requirements

A high school diploma or equivalent.
Four (4) years of progressively responsible experience providing administrative or clerical support.
A criminal background check.

Nice To Haves

Leadership skills: We’re looking for a leader who can help build a cohesive, collaborative team. They can help create, communicate, and implement a clear vision for the group and follow through to make that vision a reality. They know how to delegate responsibility within the workgroup and coach employees effectively, getting to know them as individuals and learning how to motivate each person. We're looking for an emotionally intelligent leader who can model a balance of getting the work done but having fun while doing it.
Effective communication skills: We're looking for someone who can build relationships across the organization and beyond through their exceptional verbal and written communication skills. They have honed their empathy and active listening skills, helping employees feel included and truly heard.
Strong supervisory skills: We're looking for a leader who can help plan, prioritize, direct, and evaluate the day-to-day operations of a team working under statutory regulations and deadlines. They can help create process documentation, train staff effectively, then assist the supervisor in holding the team to performance standards, offering encouragement, support, and course correction as necessary.
Technical expertise: We’re looking for someone who knows – or is excited to learn about – the many different land record document types, who will be able to train and guide others in accurately interpreting Oregon laws about what types of documents can be recorded, and the procedures for verifying the format and contents of those documents. They know, or are able to learn, the marriage license/domestic partnership laws and procedures in Oregon and will be able to issue them to couples of all genders.

Responsibilities

Assist the Recording Supervisor in building a great team, being a resource for staff, and acting as a customer service escalation point as needed
Act as the Property Value Appeals Board Clerk - coordinate training and communication with the Board members, interface with taxpayers who would like to appeal their property value, coordinate with Appraisal Division staff to schedule hearings, and coordinate all aspects of hearing days
Process daily deposits, transfer tax payments and exemptions, and troubleshoot financial discrepancies
Back up staff on daily tasks, including recording/indexing/verifying legal documents in our database and issuing marriage licenses and domestic partnerships