Administrative Specialist III

King County • Seattle, WA

4d • Onsite

About The Position

King County’s Department of Assessments is seeking a dynamic and collaborative Administrative Specialist to support the Accounting Division. This position is integral to the department's commitment to be one of The Best Assessment Departments in North America. The role focuses on customer service and support, administratively assisting in the setting of fair and equitable property values. It involves daily interaction with staff and the public, requiring collaborative skills, a strong grounding in administration and analytical skills, and the ability to work in a culturally and generationally diverse, team-oriented environment. The department has Administrative Specialist III positions in its Accounting and Commercial Divisions that play a vital role in supporting the mission of ensuring fair and equitable property tax administration and valuation. These positions provide technical, administrative, and customer service support to the public, including assisting seniors and other taxpayers with exemption applications and related processes, as well as Business Personal Property. Successful candidates will be adaptable, detail-oriented, and able to manage a high volume of work while maintaining established production standards and deadlines. The selected candidate will work a four-day-per-week schedule of 8.75 hours per day, totaling 35 hours per week. This Career Service employment opportunity is open to all qualified candidates. In addition to filling current vacancies, this recruitment will be used to establish an eligibility list for future Administrative Specialist III openings within the department.

Requirements

• Three (3) years of progressively responsible office or administrative support experience.
• At least two (2) years performing independent administrative or financial support duties for professional, technical, or management staff.
• Knowledge of property assessment laws, regulations, and procedures, and the ability to interpret, apply, and explain complex information to taxpayers; or comparable experience interpreting and communicating other complex laws, regulations, or policies.
• Two (2) years of experience using Microsoft Office applications, including Excel, Word, and Outlook, as well as database systems.
• Experience creating and maintaining spreadsheets, using templates and forms, managing electronic communications, and updating records.
• Strong organizational skills, attention to detail, and the ability to prioritize and manage a high-volume workload while meeting deadlines both independently and as part of a team.
• Customer service experience responding to inquiries, resolving issues, and professionally assisting customers in challenging situations.
• Accurate data entry and 10-key proficiency.
• Strong background in administrative support principles and practices.
• Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
• Excellent analytical, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong customer service focus and a commitment to professionalism, integrity, ethical conduct, and public service.
• Proficiency in business productivity software and technology, with the ability to effectively utilize Microsoft Office Suite, internal applications, and assessment-related systems to support daily operations.
• Exceptional listening and organizational skills.
• Flexibility to adapt to changing business needs and quickly learn new processes, systems, and concepts.
• A working knowledge of applicable federal, state, and local laws, regulations, policies, and procedures related to property ownership, assessment administration, and physical and legal property changes.
• Customer Focus – Demonstrates a strong commitment to providing exceptional service to both internal and external customers.
• Problem-Solving Skills – Uses sound judgment, analytical thinking, and available resources to identify issues, evaluate options, and develop effective solutions.
• Interpersonal Effectiveness – Builds and maintains positive working relationships with diverse individuals both within and outside the organization.
• Technical Aptitude and Learning Agility – Quickly learns and applies new technology, systems, processes, and technical concepts.
• Adaptability and Comfort with Ambiguity – Remains effective and productive in a changing environment.

Nice To Haves

• Action oriented creative thinkers
• Technical skills
• Desire for excellence
• Customer service skills
• Multi-tasker
• Strong prioritization skills
• Interest in administrative processes and procedures
• Genuinely interested in working in a team-centered environment
• Technically savvy
• Capable of learning new tasks and processes in order to support team assignments and production goals

Responsibilities

• Provide technical, administrative, and customer service support to the public.
• Assist seniors and other taxpayers with exemption applications and related processes.
• Support Business Personal Property functions.
• Manage a high volume of work while maintaining established production standards and deadlines.
• Interact daily with staff and the public.
• Process a high volume of work efficiently and accurately while meeting established production standards and deadlines.

Benefits

• Career Service employment opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed