Administrative Specialist III (Ballot Collection Lead)

King County•Wa 98057-2906, WA

3d•Hybrid

About The Position

This is an amazing opportunity to be engaged in the election process! The Department of Elections is searching for an energetic and resourceful professional who likes to "get stuff done". The Ballot Collection Lead position in the Elections Services Division combines an exciting, fast-paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will thrive in an innovative, fast-paced environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done. Under the direction of the Ballot Collection & Logistics Supervisor, this position will support and lead the critical behind-the-scenes operations that keep King County’s nearly 100 ballot drop box locations running smoothly. From coordinating ballot collection teams and training temporary staff, to supporting fleet and warehouse logistics, you will help ensure every ballot is collected securely, efficiently, and on schedule. This role is ideal for a detail-oriented individual with strong communication skills, experience overseeing diverse workgroups, and a demonstrated ability to manage data, adapt to rapidly changing priorities, and problem-solve in a fast-paced environment. Candidates with experience in logistics, warehouse/receiving, training, data tracking, and customer service will thrive in this position. This position will lead processes, projects, and people which includes leading, coaching, mentoring, and training temporary and regular staff. Leads may also provide assistance and/or participate in long-term cross-training in multiple work areas to meet organizational agile efforts. King County Elections (KCE) manages voter registrations and elections for more than 1.4 million voters in King County, one of the largest vote-by-mail counties in the United States. KCE's mission is to conduct accessible, secure, and accurate elections. As a leader in providing inclusive elections, KCE is focused on core values of accuracy, equity, integrity, service, teamwork, and transparency. The team at KCE is committed to ensuring all King County voters can get registered, cast their ballot, and make their voices heard. Learn more at www.kingcounty.gov/elections.aspx.

Requirements

Demonstrated skill and experience providing oversight to a diverse group of workers in a team-focused environment.
Demonstrated ability to provide excellent verbal and written communication including instruction, training, and feedback.
Demonstrated skill and work experience that includes maintaining and tracking data, data analysis, and designing and maintaining data sources.
Demonstrated skill and experience presenting information to large diverse audiences.
Demonstrated ability maintaining a professional demeanor and providing timely and reliable customer service preferably in a public environment.
Demonstrated skill in handling stressful situations effectively while maintaining composure.
Demonstrated ability and experience maintaining confidentiality, while sharing the right information with the appropriate people.
Demonstrated ability managing quickly changing priorities and quickly changing information.
Ability to assess the need for a change of course and then implement the adjustment clearly and decisively.
Demonstrated skill and experience in problem solving, research, analysis and assessing information requiring initiative and a self-starter.
Demonstrated ability to multi-task and work in a busy environment with a sense of urgency, high energy, and enthusiasm.
Demonstrated ability to work cooperatively with a variety of individuals in a team environment.
Demonstrated comfort with the use of Microsoft Excel, Microsoft Word, email and electronic record filing systems to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports and outreach materials.
Travel to work locations throughout King County with limited or no public transportation services is required.
A valid Washington State Driver's License is required to operate King County vehicles.
A final offer of employment will be contingent upon review of an official Washington State Driving Abstract demonstrating a good driving record.
The duties in this position are performed in an office setting and may be required to lift and/or move at least 25 pounds independently and up to 50 pounds in a team setting.
Must have the ability to bend, kneel, stand, reach, climb, stoop, and squat.

Nice To Haves

Knowledge and proficient use of routing or logistical software (ESRI suite of applications or other GIS software).
Experience with Microsoft Office SharePoint and Teams.
Experience with dispatch processes.
Working knowledge of election operations.

Responsibilities

Assist in developing expected returns forecasts and recommending staffing and ballot collection methods, using established expectations and measurement guidelines.
Distribute work load among short term temporary employees, provide direction and training and monitor the quality and completion of work.
Assist in establishing work methods and recommending workload and procedural changes to improve processes.
Organize and coordinate work activities, assist in employee selection, and provide input on the performance of staff.
Provide direction to driving teams and drop box closers, including assigning teams, training and dispatching workgroups, ensuring ballot security during transit, and troubleshooting emergent issues.
Assist with drop box collection and closing needs, including box integrity and maintenance, election night security and supplies.
Interpret established policies, procedures, and regulations to employees and customers.
Research and resolve questions, problems, or inquiries from staff, citizens, and stakeholders.
May also provide assistance with ballot delivery, ballot and voters’ pamphlet proofing, performing data entry, retrieving and editing records, and providing excellent customer service.