Administrative Specialist II / Front Office Support (Georgetown - Waccamaw)
About The Position
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II / Front Office Support for the Georgetown Clinic who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Waccamaw Center for Mental Health, 525 Layfette Street, Georgetown, SC 29440. Under direct supervision, you will perform a variety of routine administrative duties / clinical support with a moderate level of individual and patient accountability in the Georgetown Front Office for Waccamaw Center for Mental Health. You will be applying written or unwritten policies to perform various task: that have a significant impact on the daily operations of the Georgetown Office.
Requirements
- A high school diploma and two (2) years of clerical experience; or an associate degree in secretarial science or other related field; or three (3) years of clerical experience.
- Have general knowledge of office practices and use of office equipment along with the ability to communicate effectively and courteously.
- Be flexible, cooperative, have the ability to perform multiple tasks and manage time in a proficient and effective manner in the course of carrying out day to day duties.
- Have good use of judgement and discretion.
- Be able to pass Managing Agitation in the Psychiatric Setting (MAPS) Certification.
Nice To Haves
- Bilingual abilities in English and Spanish (or another language) are a plus.
Responsibilities
- Primarily responsible for processing intakes, opening and discharging patient cases. This includes data entry into the Avatar system.
- Responsible for checking the status of patient insurance eligibility (Medicaid, Medicare, Private, etc.). on a daily basis prior to appointment and accurately inputting all changes into Avatar.
- Responsible for updating all patient demographic in charts and ensuring transfer of information into Avatar.
- Scan all patient information into Avatar.
- Responsible for updating the intake log for new and readmitted patients and updating all consents in Avatar.
- Address concerns with patients about insurance and other billing concerns.
- Maintain charts and documentation in accordance with State, Federal, local, BHDD-OMH, WCMH, Quality Assurance, Corporate Compliance and CARF standards.
Benefits
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices
- State Retirement Plan (SCRS)
- State Optional Retirement Program (State ORP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
