Administrative Specialist II (Elections Specialist)

King County•Wa 98057-2906, WA

4d•Hybrid

About The Position

This is an amazing opportunity to be engaged in the election process! This position will be filled as a Term-Limited Temporary position or Special Duty Assignment for current King County employees who have passed their initial probationary period. It is anticipated to last until August 2029. The Department of Elections is searching for energetic and resourceful professionals who like to "get stuff done". The Administrative Specialist II positions in the Election Services Division combine an exciting, fast-paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will have a desire to help ensure the democratic process through public service. They will thrive in an innovative environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done. King County Elections (KCE) manages voter registrations and elections for more than 1.4 million voters in King County, one of the largest vote-by-mail counties in the United States. KCE's mission is to conduct accessible, secure, and accurate elections. As a leader in providing inclusive elections, KCE is focused on core values of accuracy, equity, integrity, service, teamwork, and transparency. The team at KCE is committed to ensuring all King County voters can get registered, cast their ballot, and make their voices heard. Learn more at www.kingcounty.gov/elections.aspx.

Requirements

Attention to detail and proofreading skills.
Demonstrated ability to maintain the integrity and confidentiality of the position.
Commitment to providing excellent verbal and written customer service to everyone. This can be demonstrated through establishing and maintaining effective relationships and building rapport with a variety of people through active, attentive listening, and respect for differing backgrounds and points of view.
Demonstrated comfort with the use of personal computers, email and electronic record filing systems to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports and outreach materials.
Demonstrated ability to work in a fast-paced environment.
Demonstrated ability to follow directions with strict rules and regulations.
Demonstrated ability to gain knowledge of elections terminology.

Nice To Haves

Experience with Microsoft Office Suite – specifically Word, Excel, SharePoint, and MS Teams.
Initiative in taking on new tasks and projects.
Familiarity with diverse communities and direct community-based or customer service-based experience is preferred.

Responsibilities

Provide excellent customer service to internal and external customers in person, via telephone, and via e-mail by processing voter registrations, communicating election program information and explaining election procedures, guidelines and regulations.
Perform production-level computer work which includes accurate data entry and retrieving and editing records.
Organize and coordinate work activities and assist with providing training and one-on-one instruction to diverse staff.
Provide assistance with ballot delivery including proofing Voter's Pamphlets and ballots.
Set up records and file documents in both electronic and paper formats.
Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines.
Utilize spreadsheets, word documents and reports to track and document performance data.
Research and resolve questions from staff, citizens and stakeholders.
Document and improve work processes, procedures and instructions.
Assist with ballot collection by accompanying a driver to empty ballots from ballot drop boxes and securely transport them back to the Elections office.