Administrative Specialist II (Elections Specialist)

King County • Wa 98057-2906, WA

10d • Hybrid

About The Position

This is a Term-Limited Temporary (TLT) position or Special Duty Assignment (SDA) for current King County employees who have passed their initial probationary period, anticipated to last until December 2027. The Department of Elections is searching for energetic and resourceful professionals who like to "get stuff done." The Administrative Specialist II positions in the Voter Services Department combine an exciting, fast-paced environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will have a desire to help ensure the democratic process through public service. They will thrive in an innovative environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done. King County Elections (KCE) manages voter registrations and elections for more than 1.4 million voters in King County, one of the largest vote-by-mail counties in the United States. KCE's mission is to conduct accessible, secure, and accurate elections. As a leader in providing inclusive elections, KCE is focused on core values of accuracy, equity, integrity, service, teamwork, and transparency. The team at KCE is committed to ensuring all King County voters can get registered, cast their ballot, and make their voices heard.

Requirements

• Demonstrated ability to enter a high a volume of data into a production application with speed and accuracy.
• Strong attention to detail with the ability to perform the repetitive tasks required for data entry.
• Demonstrated comfort with the use of personal computers, email and electronic record filing systems to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports and outreach materials.
• Demonstrated ability to work collaboratively with others on the team and in and outside of the department.
• Demonstrated ability to maintain the integrity and confidentiality of the position.
• Commitment to providing excellent customer service through effective verbal and written communication.
• Demonstrated ability to receive feedback with grace and introspection and incorporate it into making meaningful changes.
• Demonstrated ability to learn quickly when facing new situations and opportunities.
• Demonstrated ability to approach tasks with energy and a sense of urgency, take on new opportunities, and handle tough situations.
• Demonstrated ability to switch between tasks with little to no notice and be able to manage competing priorities.

Nice To Haves

• Experience with Microsoft Office Suite – specifically Word and Excel.
• Initiative in taking on new tasks and projects.
• Familiarity with diverse communities and direct community based or customer service based experience is preferred.

Responsibilities

• Provide excellent customer service to internal and external customers in person, via telephone, and via e-mail by processing voter registrations, communicating election program information and explaining election procedures, guidelines and regulations.
• Perform production-level computer work which includes accurate data entry, retrieving and editing records.
• Organize and coordinate work activities and assist with providing training and one-on-one instruction to diverse staff.
• Set up records and file documents in both electronic and paper formats.
• Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines.
• Audit work group data entry activities to ensure performance quality and efficiency of work.
• Utilize spreadsheets, word documents and reports to track and document performance data.
• Research and resolve questions from staff, citizens and stakeholders.
• Document and improve work processes, procedures and instructions.

Benefits

• The work associated with this position will be performed through a combination of mandatory on-site work with some telecommuting work as needed.
• The position is subject to the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.
• Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection, where they can reliably perform work and remain available and responsive during scheduled work hours.
• King County has a robust collection of tools and resources to support working remotely.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed