Administrative Specialist I

State of North Carolina • New Hanover School Prog. New hanover, NC

4d • $39,244 - $68,679 • Hybrid

About The Position

The primary purpose of this position is to provide administrative support to managerial, supervisory, professional, and para-professional staff located in this office for the purpose to assisting eligible persons with disabilities to achieve identified goals. The position is located in the Wilmington Unit office and provides direct and indirect clerical assistance to three counselors and other paraprofessionals and support staff in the office.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Knowledge or experience working with a team.
• Demonstrated experience performing routine office support functions.
• Demonstrated experience working with the public.

Responsibilities

• Greeting visitors and callers courteously and professionally, to include contact with staff, vendors, other departments and the public
• Using a multi-line phone system to answer and route calls to appropriate staff members
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff
• Receiving applications from clients, along with requesting and obtaining medical/treatment records
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process
• Utilizing office equipment and other relevant technology (software and systems) to meet office needs

Benefits

• health insurance options
• standard and supplemental retirement plans
• NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
• paid vacation
• sick leave
• community service leave
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED