Administrative Specialist I - (Temporary)

State of North Carolina • 3301 Terminal Drive Wake, NC

9d • Onsite

About The Position

This is a temporary position with the Office of State Human Resources, Temporary Solutions Division. The agency's mission is to provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES. This temporary position is located at 3301 Terminal Drive, Raleigh, NC 27604- Wake County, with the Department of Health and Human Services.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Responsibilities

• Answer a high volume of calls.
• Work independently to manage calls from claimants, schools, SSA Field offices, and others in the medical and legal communities.
• Responsible for communicating relevant information for each contact to the appropriate persons in accordance with Disability Contact Center guidelines.
• Assist in providing coverage for the DDS receptionist area as requested by the DCC supervisor.
• Demonstrate experience in written and oral communication with stakeholders from various backgrounds.
• Demonstrate experience in switching between multiple tasks.
• Ability to exercise attention to detail in work tasks.

Benefits

• Health insurance coverage under the High-Deductible Health Plan (HDHP) may be available for temporary employees working an annual average of 30 or more hours per week.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED