Administrative Services Coordinator

Job Details • Lafayette, LA

1d • Onsite

About The Position

This is a part-time, temporary position at South Louisiana Community College within the Academic & Student Affairs department. The role involves providing administrative support, customer service, and operational assistance to ensure the smooth functioning of student affairs services. The position requires a high school diploma and one year of customer service experience.

Requirements

• High school diploma
• One year of experience in customer service

Responsibilities

• Greet students, employees, families, and visitors and direct them to the appropriate office, resource, service, or institutional contact.
• Answer incoming phone calls and provide general information in response to inquiries regarding services, programs, and institutional resources.
• Review and respond to assigned emails and general inquiries with accurate, timely, and up-to-date information.
• Provide basic service navigation and assist students in identifying the appropriate office or department to address their needs.
• Manage assigned calendars, appointments, meeting schedules, and shared administrative resources.
• Submit and monitor FMX requests, information technology tickets, and other operational requests for assigned functional areas.
• Coordinate administrative and logistical needs for conferences, events, meetings, trainings, and departmental activities.
• Assist with the preparation, organization, and distribution of correspondence, documents, forms, and informational materials.
• Maintain organized electronic and physical records in accordance with departmental and institutional procedures.
• Support the daily operations of assigned offices, centers, and shared student service spaces.
• Perform other administrative and operational duties necessary to support the effective delivery of Student Affairs services.
• Demonstrate professionalism, courtesy, discretion, and responsiveness in all interactions with students, employees, families, visitors, and community partners.
• Provide accurate correspondence, information, and timely updates to leadership regarding calls, emails, requests, concerns, and other matters received.
• Maintain confidentiality and appropriately handle sensitive student and institutional information.
• Exercise sound judgment when determining when inquiries or concerns should be referred or escalated to appropriate staff or leadership.
• Maintain working knowledge of Student Affairs programs, services, office functions, and available institutional resources.
• Maintain a welcoming, organized, and service-focused environment within assigned work areas.
• Collaborate with offices and departments within Student Affairs to develop a working understanding of programs, services, and resources available to students.
• Identify and maintain awareness of campus partners within Academic Services, Institutional Advancement, Workforce Development, and other institutional areas to support effective student and family navigation.
• Participate in departmental and divisional meetings, trainings, and activities, as assigned.
• Support shared projects, events, and initiatives that advance divisional and institutional priorities.
• Complete all required institutional training, professional development, and certifications associated with the successful performance of assigned job functions.
• Adhere to College policies, procedures, service standards, and applicable state and federal requirements.
• Support institutional initiatives, special projects, events, and activities, as assigned.
• Demonstrate a commitment to the mission, values, and student-centered service philosophy of South Louisiana Community College.
• Perform other duties as assigned in support of Student Affairs and the College.

Benefits

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED