Administrative Secretary

Vancouver Coastal Health•Vancouver, BC

About The Position

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works as part of an interdisciplinary team to provide administrative and secretarial support to the Medical Department Head and VCH Patient Services Manager. Coordinates the workflow of assigned area. Types a variety of technical and non-technical material, correspondence, reports and presentations utilizing word processing, spreadsheet and presentation software. Answers telephone and responding to general inquiries. Screens, prioritizes and redirects incoming and outgoing letter and electronic mail. Maintains calendars for team members, scheduling appointments and arranging meetings. Attends meetings to take minutes, types and distributes agendas and minutes, and follows up on action items. Creates various weekly lists/schedules and maintains timekeeping records for designated staff. Compiles and maintains a variety of statistical information for analysis and generates reports. Sets up and maintains filing systems and submits physician payments for processing.

Requirements

Grade 12 education.
Graduation from a recognized secretarial program.
Three years' recent related experience or an equivalent combination of education, training and experience.
Ability to type 45 words per minute.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.

Responsibilities

Provide administrative and secretarial support to the Medical Department Head and VCH Patient Services Manager.
Coordinate the workflow of the assigned area.
Type a variety of technical and non-technical material, correspondence, reports, and presentations using word processing, spreadsheet, and presentation software.
Answer telephone and respond to general inquiries.
Screen, prioritize, and redirect incoming and outgoing letter and electronic mail.
Maintain calendars for team members, scheduling appointments and arranging meetings.
Attend meetings to take minutes, type and distribute agendas and minutes, and follow up on action items.
Create various weekly lists/schedules and maintain timekeeping records for designated staff.
Compile and maintain a variety of statistical information for analysis and generate reports.
Set up and maintain filing systems.
Submit physician payments for processing.