Administrative Secretary/Receptionist

Fond du Lac Band of Lake Superior Chippewa•Carlton, MN

13h•$15 - $17•Onsite

About The Position

The Administrative Secretary/Receptionist serves as the initial contact point between Casino management and clients, the public, and other Casino employees. This role is responsible for managing incoming and outgoing mail, operating the administration switchboard system, maintaining office machinery, and handling various clerical tasks to support the Administration department. The position requires a high degree of confidentiality, professionalism, and the ability to communicate effectively with diverse groups of people.

Requirements

Valid Driver’s License issued in the US is required.
Two or more years of experience in an office setting or completion of an accredited college/university program with a concentration in office skills, or a combination of education and experience.
Knowledge of the Administration safety guidelines ensuring proper posture to prevent injury, including proper hand and arm movement for computer work.
Knowledge and requirements of computer applications to include Word, Access, Excel, and Microsoft Outlook.
Ability to maintain and organize a consistent filing system.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Mindfulness to detail and accuracy.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Travel is required.

Responsibilities

Assist the supervisor as the initial contact point between Casino management and clients, public, and other Casino employees.
Receive and route all reports, forms, interoffice and interdepartmental mail to appropriate departments and locations.
Assist in the responsibility for the Black Bear Casino Resort mailing delivery and pickup from local community postal services and reservation center mail services.
Ensure that mail is stamped on all outgoing mail and that casino postage is ordered accordingly and by necessity.
Inform supervisor of machinery maintenance necessity.
Serve as assistant trainer in the absence of the supervisor of new administrative secretaries/receptionist as requested by supervisor.
Ensure confidentiality of all mail documents, all messages, and all work-related requirements.
Answer employee questions on a variety of Black Bear Casino Resort policies, and/or guest questions regarding casino promotional events and other information questions.
Operate the Administration switchboard system, receive all incoming employee call-ins and route calls appropriately.
Take messages for internal and external calls and direct these messages to proper personnel.
Report telephone problems to the supervisor.
Maintain administration office machinery, such as copier, fax, and shredder.
Record all absence/late employee calls and ensure they are reported to the supervisor on duty, with a copy for the administration file.
Distribute employee paperwork and various other documents as directed by supervisor.
Assist in the distribution of casino employee lockers, ensuring a hard copy file is made and data is entered into a computer.
Assist in orders and supply deliveries from Inventory Control of Administrative office supplies, ensuring Inventory Control receives a copy of the purchase order.
Type schedules, memorandums, booklets, surveys, and other documents as required by the supervisor or management personnel.
Provide support in all necessary work requirements for the annual recognition banquets and employee parties.
Compile Resort Guest count data per day, week, month, and yearend report.
Take minutes at Casino management and/or other management committee meetings.
Maintain guest banishment records and enter necessary information into the computer, input and retrieval, and send information to required personnel.
Assist the Seamstress in the Black Bear Casino Resort Uniform Program, processing paperwork, providing purchase orders, invoices, and receiving shipment forms.
Ensure that coffee is available for management and guests in the administration area.
Attend Administrations monthly team meetings and sign in/out on daily attendance log.
Utilize Administration’s daily shift log for reporting and/or recording necessary daily occurrences.
Run shopping errands, pick up and deliver supplies as requested.
Adhere to appropriate work attire per policy.
Attend all mandatory department training courses.
Attend all required Title 31 and/or SARC training courses.
Ensure confidentiality of financial records and all records for employees, band members and/or clients.
Display a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Act as a representative of the Fond du Lac Band of Lake Superior Chippewa, demonstrating courtesy, respect, and sensitivity to the needs of all others.
Represent the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Maintain proper attendance, including reporting to work on time.
Maintain a clean and organized work area.
Be flexible and assume other responsibilities assigned by management as deemed necessary.