Administrative / Scheduling Assistant in Los Angeles

The Camden Center•Los Angeles, CA

3d•Hybrid

About The Position

The Scheduling Assistant provides clerical support to all Camden Center staff, including the Scheduling Department to ensure patient schedules are coordinated with provider schedules. The Scheduling Assistant must be organized, detail-oriented, and have the ability to multitask in a fast-paced office setting. This position is open to growth as the company expands.

Requirements

Strong computer and internet research skills, including proficiency in Google Workspace
Excellent interpersonal skills
Strong ability of completing tasks with thoroughness and precision
Ability to work well with all levels of management, staff, and patients
Must be able to legally work in the United States and provide documentation (two forms of ID and/or Green Card)
Must be able to sit and stand at length (up to four hours)
Must be able to lift, push, and pull up to 25 pounds
Must be able to kneel, bend, and squat

Responsibilities

Manage calendars for patients and staff, and communicate schedule changes to all appropriate parties
Collaborate and communicate effectively with Clinical Team Leads on patient schedules
Manage a load of 10 - 12 patients schedules
Assist Scheduling Manager with scheduling tasks
Track clinical providers’ time off to ensure schedule plans are up to date
Assist in reviewing patient schedules on Friday for the following week
Compose emails to patients, staff, and associates with professionalism and correct use of grammar and vocabulary
Complete Scheduler on Duty tasks in a timely manner
Track and manage group cancellations and informing providers on status changes
Review completed schedules to ensure information is accurate and concise
Use discretion and good judgment in handling sensitive and confidential information
Demonstrate a high degree of accuracy and attention to detail at all times
Follow all HIPAAs regulations, requirements, and guidelines