Administrative Sales Coordinator

Amrize•Franklin, TN

29d•Onsite

About The Position

The Administrative Sales Coordinator plays a critical role in driving revenue growth by serving as the operational backbone for our operations, marine and sales functions. In this position, under direct supervision, you will provide and variety of support services to our organizational units. You will manage phone communications, oversee pricing and quote administration, support local staff and foster strong relationships with clients and industry specifiers.

Requirements

High school diploma or equivalent or 2 years of equivalent experience
2–4 years of combined experience in office administration and sales operations (manufacturing, aggregate industry knowledge or production support experience preferred)
Intermediate to advanced Microsoft Excel capabilities for logging and forecasting is required
working experience with cloud-based Customer Relationship Management (CRM) software such as Sales Force (quoting/pipeline) preferred
2+ years of experience in sales coordination, logistics, or sales operations (manufacturing, building materials, or heavy industry background preferred).
Strong analytical skills with proven experience negotiating freight or vendor rates.
Exceptional verbal and written communication skills for managing internal plant teams, field sales, and external customers via phone.
Ability to manage tight deadlines for public sector bid preparations and accurate quote generation.
Demonstrable troubleshooting skills and ability to multi-task, and provide support to organization as needed
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

Nice To Haves

manufacturing, aggregate industry knowledge or production support experience preferred
manufacturing, building materials, or heavy industry background preferred

Responsibilities

Prioritizes work to ensure that Operating Managers are provided all relevant business information with accuracy and timeliness to be able to positively impact the business.
Generate and process sales quotes in Salesforce for sales representatives and customers, evaluating volume and product mix to recommend appropriate discount structures. Distribute quotes if required.
Communicate daily sales projections to plant operations to align production with real-time customer demand.
Act as the central liaison between sales, production, and billing to resolve operational bottlenecks before they impact the customer. Corrects customer invoices and issues credit and rebills as needed
Types memos, edits and proofreads correspondence, forms and reports. Copies, routes and distributes correspondence and reports as requested. Files and retrieves documents, records and reports. Maintains records and management systems.
Assembles relevant data and compiles information such as budget files as directed to meet deadlines.
Serve as the gatekeeper for pricing authorities, ensuring accurate quote distribution to clients and compliance with internal margin guidelines. Works closely with billing and credit departments to resolve customer invoicing issues, to include issuing credits and rebills as needed.
Answers telephone and screen calls, schedules meetings and appointments. May open and distribute mail.
Performs general office duties such as ordering supplies, processing purchase orders, updating department phone lists, etc.
Other responsibilities as assigned
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Benefits

Competitive salary
401(k) pre-tax and/or Roth after-tax savings
Employee Stock Purchase Plan
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day