Administrative Project Manager - Behavioral Health Admin

HealthRIGHT 360•San Francisco, CA

About The Position

HealthRIGHT 360 is a social justice organization dedicated to ensuring equal access to healthcare services. The Administrative Project Manager (RAPM) for Northern California Residential Programs will oversee the design, development, implementation, and management of these programs across San Francisco and San Mateo. Reporting to the Northern California VP of Behavioral Health, the RAPM will be a key driver in fostering a client-focused, data-driven, and team-oriented culture that embraces continuous improvement. This fast-paced role requires the ability to manage competing priorities and provide executive-level administrative support, including travel arrangements, correspondence, meeting coordination, and logistical planning. The position demands minimal supervision, excellent communication skills, and a strong customer service orientation with a willingness to assist with a wide range of tasks.

Requirements

Bachelor's degree in public policy, public administration, public health, social welfare/work or another relevant public health or human services field
3-5 years of related professional experience, including at least 2 years providing direct administrative support to an executive or senior manager, OR 7 years of direct administrative support to an executive or manager (each year of experience can substitute for each year of education)
Culturally competent and able to work with a diverse population
Strong proficiency with Microsoft Office applications, specifically MS Word, Excel, and Outlook. Perform filtering and sorting of data, V-lookup and other functions.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

Nice To Haves

Master’s Degree in public policy, public administration, public health, social welfare/work or another relevant field
Lean Six Sigma green belt certification and knowledge/application of various change management frameworks
Knowledge of co-occurring disorders and trauma informed treatment
Knowledge of accreditation or healthcare programs bodies (i.e. CARF, Drug Medi-Cal)

Responsibilities

Facilitates reporting of programmatic process flows, client care experience, and staff experience.
Defines and frames complex issues and develops timetables/processes for decision making.
Plans, procures, executes, and completes projects as assigned from start to finish.
Provides administrative and operational support for the daily functions of the Northern California BHVP.
Tracks projects and program activities on behalf of the Northern California BHVP and reports back programmatic processes.
Provides administrative support and coordination for various meetings, including taking minutes, organizing meeting logistics, agenda setting and following up as directed on assigned project action items.
Helps facilitate the recruitment/onboarding of Senior Directors/Managing Directors including initial posting/hiring documentation, setting up interviews, facilitating collection of all pertinent information, scheduling initial onboarding meetings, developing an on-boarding schedule, etc.
Researches key business issues and collaboratively works with Systems Integration team on collecting and analyzing quantitative and qualitative data.
Coordinates travel for the Northern California BHVP including some light calendar scheduling.
Tracks statewide and regional projects on behalf of the Northern California BHVP.
Prepares PowerPoint presentations, synthesizes reports, generates data reports, and proofreads subordinate reports.
Maintains various Northern California Behavioral Health organizational records and documents.
Provides and organizes management of accreditation processes for various Northern California programs including support for audits and other regulatory review activities.
Prepares executive responses to routine memos, letters, or correspondence as requested.
Streamlines the flow of information to and from the Northern California senior BH leadership team.
Supports with technical issues and forms, such as creating MS/Adobe forms, surveys, etc.
Provides direct administrative support to the Vice President of Behavioral Health, including schedule management.
Responsible for the coordination of Senior Leadership meetings and communications, including the production of agendas and support materials, tracking of action items and follow up, maintaining minutes, maintaining all corporate documents electronically and otherwise.
Ensures that rooms are properly arranged, catering (when necessary) and materials in place.
Acts as the main contact for Vice President’s office and provides overall administrative and operational support for the Vice President of Southern California and other management in the corporate office, including calendaring, meeting set-up, conference rooms, etc.
Works alongside fiscal staff to ensure all checks and private payments are processed, logged, and properly coded.
Creates systems to improve the capacity of the administrative operations.
Supports events as needed.
Serves as the primary point of contact for building related issues, including any required documentation requested by building management.
Coordinates response to funder reports, responding to audits and other monthly reports as needed.
Provides support and ongoing project management for accreditation efforts.
Takes on new projects and assignments that help ensure efficient operational procedures and practices.
Actively participates on Employee Engagement Committee, identifies opportunities to enhance workplace and employee engagement.
Participates in planning of all employee meetings and holiday events/activities.
Works closely with insurance providers to ensure events, contracts and locations are appropriately insured.
Manages timelines and deadlines for requests from funders, including all contract renewals.
Develops, implements and manages systems and procedures for the management of government and insurance contracts.
Performs other duties as assigned.