Administrative Program Manager 3 (Slidell)

State of Louisiana • Slidell, LA

3d • Onsite

About The Position

The Louisiana Department of Veterans Affairs' mission is to relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country, while meeting the economic, educational, and employment needs of transitioning service members looking to make Louisiana their home. The Administrative Program Manager 3 position is responsible for the overall direction, management and coordination of all operating functions at the Southeast Louisiana Veterans Cemetery. This cemetery consists of thirty (30) acres of land with a minimum of 12,122 grave sites, which will primarily serve deceased veterans and qualified dependents. This position directly supervises the Horticultural Attendant Superintendent and an Administrative Coordinator 4 position. The ideal candidate should possess the following competencies: Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results. Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Acting Decisively: The ability to make timely, confident decisions using sound reason. Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.

Requirements

• Six years of experience in administrative services; OR Six years of full-time work experience in any field plus three years of experience in administrative services; OR A bachelor's degree plus three years of experience in administrative services; OR An advanced degree plus two years of experience in administrative services.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Provide direct supervision to Administrative Coordinator and Horticultural Attendant Superintendent.
• Manage and oversee all aspects of burial services, from arranging grave openings and closings to coordinating re-interments, dis-interments, and the placement of headstones and markers.
• Coordinate with funeral directors, veterans' organizations, and military installations to ensure military honor services are conducted properly.
• Manage and direct the Horticultural Attendant Superintendent in the upkeep of grounds, roads, and buildings, which includes aligning headstones, making repairs, and surveying the facilities for deficiencies.
• Oversee all administrative office procedures performed by the Administrative Coordinator 4, such as coordinating funeral arrangements, managing interments, and handling documentation for eligibility and plot allowance applications.
• Complete the Continuous Performance Management (CPM) for employees that you directly supervise and make the appropriate ratings, comments, and recommendations as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed