Administrative Program Director 1

State of Louisiana•New Orleans, LA
•Onsite

About The Position

This is a full-time position located at the State Museum in New Orleans, LA. The Louisiana Office of State Museum (LSM) is comprised of ten museums located throughout the state. The primary responsibility of this position is to coordinate rental of the facilities located in New Orleans, the Cabildo, Presbytere, and the Jazz Museum at the US Mint for weddings, parties, meetings, and galas. This position is also responsible for overseeing all of the Tourism Information Counselors (TIC) in the New Orleans area. The Louisiana State Museum’s collections and educational programs stimulate awareness and appreciation of our state’s rich and diverse history and culture.

Requirements

  • Five years of experience in administrative services; OR Six years of full-time work experience in any field plus two years of experience in administrative services; OR A bachelor's degree plus two years of experience in administrative services; OR An advanced degree plus one year of experience in administrative services.
  • Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

  • Experience with Tripleseat software
  • Experience with WeddingWire leads
  • Experience coordinating with sister agencies within DCRT
  • Experience working with convention and tourism agencies
  • Experience negotiating terms for filming companies
  • Experience with event revenue collection and billing
  • Experience with cleaning, repair, and furniture rental fees

Responsibilities

  • Maintains and monitors the master calendar, which tracks the dates and times of all functions for the LSM, including functions at the New Orleans properties.
  • Coordinates with the Jazz Museum at the Old US Mint staff for programming events taking place at the Mint venue, grounds, and buildings.
  • Coordinates with the Friends of the Cabildo and the Louisiana Museum Foundation with any after-hours events hosted or sponsored by those organizations.
  • Responds to leads from the Tripleseat software, WeddingWire leads, the LSM website, sister agencies within DCRT, and visitors and convention bureau, and other sources.
  • Actively seeks leads with outreach to event planners by attending host planning association meetings, arranging open house events at museum venues, and promoting museum venues with convention and tourism agencies.
  • Ensures all converted leads are entered into the museum’s event software, Tripleseat, for contract and other pertinent information.
  • Negotiates terms for rentals involving filming companies for commercial, movie, or television series filming.
  • Grants final approval to the Administrative Program Specialist A for facility rentals by outside groups and individuals for various events such as receptions, programs, festivals, etc.
  • Negotiates and finalizes the terms of event contracts, fees, and any other additional costs.
  • Ensures all fee waivers include approval from the Assistant Secretary.
  • Certifies and evaluates event information forms which contain event logistics and all applicable fees.
  • Ensures all appropriate departments are informed of dates, times, and other logistics needed to ensure a positive event experience for clients.
  • Coordinates with the Museum Marketing Director on the development of marketing packages regarding events and rentals of the LSM facilities and meets with prospective clients.
  • Oversees all fee collection and billing related to events. Event revenue is composed of a donation to the Louisiana State Museum Foundation fund, Building Usage Fees, and miscellaneous fees per Title XXV.
  • Applies applicable cleaning, repair, and furniture rental fees, which are charged at those events that involve preparation and post-function breakdown, and confirms the fees are paid in a timely manner by the client.
  • Serves as the primary contact for clients wishing to rent the facility, providing tours as needed of the facility.
  • Directly supervises the following staff and their assigned programs; Administrative Program Specialist A: manages all aspects of event coordination. TIC: front-line customer service and ticket sales.
  • All special projects as required.

Benefits

  • Full-time position
  • Compensation offered will be dependent on level of experience and certification
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