Administrative Program Coordinator of Student Organizations

University of Texas at Austin

5d•Hybrid

About The Position

As part of the Texas Student Experience, Student Life at the University of Texas at Austin works to create a transformative campus experience that develops students’ critical thinking, leadership skills, and commitment to civic engagement. Its mission includes developing student leaders, fostering involvement, and supporting Longhorns inside and outside the classroom. The Administrative Program Coordinator supports the Student Organizations team by administering and coordinating student organization room reservations, operational processes, and student organization advising. The role serves as a resource for student organizations, campus partners, and university stakeholders, ensuring efficient reservation processes and providing guidance on institutional policies and event planning. It calls for strong organizational and administrative skills, attention to detail, effective communication, and the ability to interpret and apply university policies in a student-centered environment. The position is based primarily on campus in a busy, high-traffic environment with frequent interruptions. Occasional evening or weekend work may be accommodated through schedule flexibility or compensatory time. After a six-month probationary period, the employee may be eligible for a limited hybrid arrangement, subject to departmental needs, supervisor approval, and university policy. The role is expected to continue, is scheduled for 40 hours per week, and has a salary of $50,000. The earliest start date is November 30, 2026.

Requirements

Bachelor’s degree and three years of relevant experience; an equivalent combination of relevant education and experience may be substituted as appropriate.
Experience providing administrative, programmatic, or operational support in a higher education or organizational setting.
Ability to organize multiple priorities, manage detailed processes, and meet deadlines.
Strong written and verbal communication skills.
Experience using software systems, databases, spreadsheets, or other administrative technology.
Ability to work collaboratively with students, faculty, administration, or external stakeholders.
Ability to interpret and communicate policies, procedures, and guidelines effectively.
Demonstrated commitment to responsive, student-centered service.
Ability to maintain punctual and regular attendance.
Ability to accommodate occasional evening or weekend work through schedule flexibility or compensatory time.
Repetitive keyboard use at a workstation and work around standard office equipment.

Nice To Haves

Experience working with student organizations, student activities, student affairs, or campus event management.
Experience managing room reservations, scheduling systems, or event-related software.
Knowledge of university policies and procedures related to student organizations, facilities, events, and risk management.
Experience advising students or consulting with campus organizations.
Experience developing standard operating procedures, process documentation, and administrative resources.
Experience collaborating with campus partners and cross-functional teams.

Responsibilities

Manage student organization room reservation requests in accordance with university policies, procedures, and space-use guidelines.
Administer and maintain room reservation software and related technology platforms.
Serve as the primary contact for student organizations and campus partners on reservations, space availability, scheduling requirements, and reservation procedures.
Develop and maintain reservation procedures, standard operating procedures, training materials, website text, and other service resources.
Monitor reservation workflows, identify inefficiencies, and recommend improvements.
Maintain records, trackers, and reports on reservations, space utilization, and administrative processes.
Support implementation, testing, and optimization of reservation software updates and system enhancements.
Assist with assessment and reporting on reservation activity, service delivery, and organizational space needs.
Provide administrative support to the Student Organizations team, including recordkeeping, correspondence, and team documentation.
Track deadlines, update internal resources, and organize information to support unit operations.
Support the development and maintenance of team procedures, forms, communication materials, and administrative tools.
Respond to stakeholder inquiries and refer complex questions to appropriate staff members.
Assist with logistical coordination for team programs, meetings, and operational activities.
Maintain compliance tracking for annual Clery, state, and federal reporting.
Advise registered student organizations on program planning, event logistics, Institutional Rules, and applicable university policies and procedures.
Consult on indoor and outdoor event planning, including space use, amplified sound, guest speakers, risk management, and operational requirements.
Interpret and communicate university policies and procedures clearly, consistently, and developmentally.
Assist with special assignments and committees for Student Organizations, Student Life, Texas Student Experience, or campus partners, and perform other related functions as assigned.