Administrative Program Coordinator II - cTEKI

Cleveland Clinic

1d•Remote

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As an Administrative Program Coordinator II, you will serve as a liaison and administrative, technical, and operational resource while supporting more than 400 educators within the Center for Technology-Enhanced Knowledge and Instruction (cTEKI) who create and maintain courses in MyLearning (LMS). In this role, you will provide training, technical support, and troubleshooting to help educators develop and maintain effective courses, ensuring caregivers receive the education and training needed to perform their roles successfully. You will identify opportunities for process improvement, develop communications and databases, prepare budget summaries, and support the implementation of policies and initiatives that promote an efficient workplace. This position will help ensure required educational content supports regulatory compliance, certification requirements, and accreditation standards. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. Candidates must reside in OH, FL or NV to be considered for this position.

Requirements

Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
Strong computer skills and experience with software applications
May require a license based on department/institute needs

Nice To Haves

Bachelor’s Degree in Business Administration, Healthcare Administration or a related field
Healthcare or related organization experience
Experience developing healthcare, financial or education programs

Responsibilities

Function as a liaison and administrative, technical and operational resource.
Initiate or lead less complex projects.
Coordinate policy evaluation and implementation.
Identify operational improvement opportunities to create an efficient workplace.
Develop communications, databases and budget summaries.
Lead orientation and records management activities and ensure standards are maintained.
Develop and update interdepartmental education programs.
Assist with the scheduling, coordination, preparation and communication of meetings.
Facilitate and attend meetings and record key outcomes.
Identify key milestones and deadlines.
Communicate project status and requirements to achieve results.
Research, analyze and organize information for presentations.
Assist department leadership with large or complex projects.
Other duties as assigned.