Administrative Program Coordinator I - Paramedic Education

Cleveland Clinic • Akron, OH

9d • Onsite

About The Position

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family. As an Administrative Program Coordinator, your work directly assists in the coordination and development of innovative policies and improvement initiatives. Serving as a liaison across various departments, you will identify opportunities to facilitate an efficient workplace where fellow caregivers can support patients and deliver world-class treatments. This position offers the chance to grow your career within an innovative setting, all while making a difference in healthcare every day. A caregiver in this role works variable shifts between 8:30 a.m. – 10:00 p.m. and must be flexible to work occasional weekends or evenings. This position requires occasional travel to Wayne College, a satellite location, several times a year.

Requirements

• Associate's Degree and two years of administrative experience or customer service OR High School Diploma/GED and four years of experience OR Bachelor’s Degree
• Computer skills and experience with software applications

Nice To Haves

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field
• Healthcare experience or related organization
• Knowledge of project management and communication practices
• Certification as EMS provider
• Experience with student services
• Experience with Accreditation in an educational setting

Responsibilities

• With guidance from the Director, lead or coordinate multiple projects and policy initiatives.
• Update, monitor, and manage databases.
• Develop scorecards and milestones to track progress.
• Analyze project improvements and progress.
• Report on discrepancies and variances.
• Coordinate project prioritization and assist with policy and initiative implementation.
• Assist with the scheduling, coordination, preparation, and communication of meetings.
• Attend meetings and record key outcomes.
• Support all office administrative functions.
• Develop and maintain updates.
• Coordinate applications for three EMT classes and two paramedic cohorts each year, totaling five classes annually.
• Manage admissions process logistics.
• Handle the distribution of information, paperwork, homework assignments, forms, and updates for both students and instructors throughout the course session.
• Assist with graduation ceremonies and periodic testing events, sometimes held on Saturdays.
• Manage routine communication and organization for classroom and program needs.

Benefits

• Follows Standard Precautions using personal protective equipment as required for procedures.
• Administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree