Administrative Professional 1 - Columbus

State of Ohio • Columbus, OH

4d • Onsite

About The Position

Under general supervision, this role maintains and updates the regional office case processing database, including closure dates, routing information, and case recommendations. The position assists with routing cases and processing charges, prepares and submits cases to Central Office for the Commissioner Agenda and the Confirmation Agenda, and responds to public records requests. Responsibilities include printing labels, creating and compiling reports, and preparing case folders for investigations. The Administrative Professional 1 provides assistance to the assigned Task Force Team, which involves preparing meeting agendas, attending strategy sessions, taking notes, assisting with special projects, and providing status updates. Additionally, the role performs related clerical functions such as answering telephones, responding to general inquiries, screening calls, taking messages, greeting visitors, maintaining filing systems, creating intake packets, logging and distributing mail, maintaining case logs, and assisting with regional payroll. The position requires operating personal computers, photocopiers, facsimile machines, and other general office equipment, as well as preparing outgoing mail and proofreading copy.

Requirements

• 1 yr. trg. or 1 yr. exp. in secretarial science or business office applications.
• For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.
• Equivalent of Minimum Class Qualifications for Employment noted above.
• Bilingual candidates are encouraged to apply.

Nice To Haves

• Job Skills: Administrative Support/Services

Responsibilities

• Maintains & updates the regional office case processing database (e.g., closure dates, routing information, case recommendations).
• Assists with routing cases & processing charges (e.g., walk-in, mail-in, online).
• Assists with preparing & submitting cases to Central Office for the Commissioner Agenda & the Confirmation Agenda.
• Assists with responding to public records requests.
• Prints labels, creates & compiles reports, & prepares case folders for investigations.
• Provides assistance to assigned Task Force Team (e.g., prepares meeting agendas for primary & secondary strategy sessions, attends strategy sessions, takes notes & assists the Task Force Team with special projects, provides status updates to charging parties & respondents).
• Performs related clerical functions (e.g., answers telephones; responds to general inquiries; screens/refers calls; takes messages & greets visitors; updates & maintains filing system; creates intake packets; logs & distributes mail; maintains case logs; assists with regional payroll).
• Operates personal computer, photocopier machine, facsimile machine, & other general office equipment.
• Prepares outgoing mail.
• Proofs copy & makes corrections.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED